00:00.00

wongga

Hello audience. My name is garret wag your host of the investing to win podcast today. We're going to be speaking about property inspections and I'm very happy to have my guest Rene Roe Ray how are you on everything? Yeah, so.

00:00.00

Rene

Hello audience. My name is chair Wong you're host of the investing to win podcast today. We're going to be speaking about property inspections and I'm very happy to have my guest Bri a row Ray how are you I'm great. Thanks yeah, so.

00:15.46

wongga

Before we get into property inspections. Why don't you tell the audience a little bit about yourself. What's your story and your background. Okay, a bit of a long waiting road ticket to I am but I I actually took the University route.

00:15.47

Rene

Before we get into property selections. Why don't you tell the audience a little bit about yourself. What's your story and your background. Okay, well it's it's a bit of a long windning road to get to where I am today but I I actually took the University Route um went down the commerce degree path and decided that it just wasn't for me and I decided to make a one eighty and jump into flipping houses and that was sort of my introduction to properties and I love learning.

00:33.34

wongga

Down the commerce do path and we decided that it just wasn't for me and I decided to go one eighty and jump into flipping houses and that was sort of my introduction to properties and I love learning and what I did is I just started learning about.

00:50.88

Rene

And what I did is I just started learning about properties and realized that I didn't know much so over time. Um I started flipping homes and learning the hard way. How to not do things and eventually the market just did not allow me to keep buying houses.

00:53.66

wongga

And realized that it didn't lunch so over time. Um I started with homes and learning the heart way. How to not do things and eventually the market is to not logically keep buying houses and but up happening nice during in a contract and then.

01:08.50

Rene

And what ended up happening I started a contracting company and then you didn't have the luxury of learning on your own dime. So I had to learn fast. Um I started.

01:12.98

wongga

Have the watch street learning on your own dime. So I had to learn fast I started doing my own research for his poets and and things like that and with permits and hiring professionals and and just gathered the database that I needed go get this job.

01:22.32

Rene

Doing my own research with codes and and things like that and pulling permits and hiring professionals and and just gathered the database that I needed to be able to do this job and it sort of led me to building a home renovation company and eventually branching off into commercial. Ah.

01:31.81

wongga

And it sort of led me to um, building a home reovation company and eventually branching off a 2 commercial restaurants and I focused here on what I you know? typically if people underee restaurants.

01:42.39

Rene

Restaurants and I focused here in Winnipeg you know, typically 50 to 100 seat restaurants and a lot of them are still in in operation today and love going to see them. But that's where I really acquired all of the knowledge that I sort of transferred over to home inspections.

01:48.90

wongga

And a lot of them are still in in operation today and love I see them. But that's where I really are all of knowledge that I sort of transferred over to home inspections and it was just sort of a natural transitioning that eventually happened and.

02:00.20

Rene

And it was just sort of a natural transition that eventually just happened and love what I do So that's kind of in a nutshell the way that I I got there So it's it's not ah, not a straight path and not one that I ever planned for. You know what? though? that's a straighter path than I heard.

02:06.84

wongga

Love what I think so that's kind of an invest way that I Wow it's not a on a street path at no one than I you know what? though? that's a straighter path than I've heard I mean you might my audience knows I have a medical research background and I'm in real estate.

02:18.93

Rene

I mean well if you might my audience knows I have a medical research background and I'm in real estate but you've been kind of in real estate your whole career in 1 way shape or more interesting without realizing it? Yes, right? okay.

02:25.16

wongga

But you've been kind of in real estate your whole career in 1 way shape or form. So it's interesting without realizing it? Yes, okay, okay, so um, in the pre-show. We were discussing how long you've had the company. Why don't you tell us a little bit about the company I think you said 7 years now yes so I started in.

02:34.95

Rene

So I'm in a brief show. We were discussing how long you've had the company. Why don't you tell us a little bit about the company I think you said 7 years now yes so I started in July of 2017 so I am now in my seventh year um it's we're a national company.

02:45.18

wongga

July of 2017 so I am now in my 70 year um it were national company. So I owned a territory here in whatpeg. We have a couple hundred inspectors across Canada.

02:54.64

Rene

So I own a territory here in Winnipeg. We have a couple hundred inspectors across Canada and we are governed by sort of canadian standards. Not just winnipeg standards. So we.

03:03.38

wongga

And we are governed by sort of K standards not just one of big standards. So we you know we get training we get help with with different things um throughout the process we but okay.

03:13.59

Rene

You know we get training we get help with with different things um throughout the process with them. Okay, well, that's a good segue. So why don't you tell us and explain what a property inspection is and what the main goals of an inspection would be Okay, so.

03:22.16

wongga

Well, that's a good segue. So why don't you tell us and explain what a property inspection is and what the main goals of an inspection would be okay so my role as ah as a property inspect is to do a non-invasive evalu of a property.

03:33.53

Rene

My role as ah as a property inspector is to do a non-invasive evaluation of a property inside and out. So what that means is that I will look at things but I do not have the right to do any invasive testing any dismantling. Any.

03:41.55

wongga

So what that means is that I will look at things but I do not have the right to do any invasive testing any dismantling any removal of things to get any deeper than that. So we really look at the entire building as the whole.

03:52.35

Rene

Removal of things to get any deeper than that. So we really look at the entire building as a whole and how it sort of works in relationship with all the different components of it and who would your main customer be something like this.

03:59.76

wongga

How it sort of works in relationship with all the different components but okay and who would your main customers be for something like this I mean I always joke that is anybody that held the house. The majority of our work has happened and during the transaction of a.

04:09.74

Rene

I mean I always joke that it's anybody that owns a house The majority of our work does happen during the transaction of a purchase of a house So any time that a client is either looking at putting an offer in or has an accepted offer with a condition.

04:19.23

wongga

Purchase of the house. So any time that a client is either looking at putting it off in or has an accepted offer with a condition we had to do the inspections for them. Okay, so I am a potential homeowner wanting to buy my first home I have my realtor.

04:28.26

Rene

We tend to do the inspections for them. Okay, so I am a potential homeowner wanting to buy my first home I have my real my team home and my realtor is probably going to suggest hey maybe get a property inspection put it in in the condition subject to property inspection.

04:38.76

wongga

My dream home and my realtor is probably going to suggest hey maybe get a property inspection. We'll put it in the condition subject to property inspection. So kind of what happens correct. So and again this is each traditional way of of purchasing and that you put an offer in the agent will actually put.

04:48.20

Rene

And without correct. So and again this is the traditional way of of purchasing is that you put an offer in the agent will actually put the conditions so oftentimes financing and those sorts of things but a home inspection can also be made a condition of purchase.

04:58.76

wongga

Conditions so oftentimes finance with those sorts of things but a home inspection also be made a condition of purchase. So what that means is that you are given access to the house for a second time and you gonna have anybody come in and look at it give you advice some.

05:06.88

Rene

So what that means is that you are given access to the house for a second time and you're going to have anybody come in and look at it and give you advice on it so that is when you have a conditional offer. Okay, um, but what happens when like.

05:17.83

wongga

So that is when you have a conditional offer. Okay, um, but what happens when like walk me through a scenario like that because I didn't quite understand that. So the first scenario is it's subject to a home inspection and then the buyer and I've done this you sign off on that condition.

05:26.44

Rene

Walk me through a scenario like that cause I didn't quite understand that. So the first scenario is it's subject to a home inspection and then the buyer when I've done this you sign off on that condition. Get release the condition and then the sale goes through yes so you're talking about what was the second part there. No so essentially the way it works is.

05:36.56

wongga

You release the condition and then the sale goes through but you're talking about what was the second part there you know so essentially the way it works I come in I dompressed before your mind ruin the information that real saw that information they can be the up to move on with the purchase or to walk away from.

05:45.40

Rene

I come in I do the inspection for the client I give them the information and based on that information they can then decide to move on with the purchase or to walk away from the purchase. So it it just gives them an extra layer of due Diligence Essentially so this way they can.

05:56.66

wongga

I see so it it just gives them an extra layer of due diligence dece. Okay, so this way they can have a ah second to think about it and to make ah a better this? Okay now I did sort of mention it that that is the.

06:04.11

Rene

Have ah a second to think about it and to make a a better decision now I did sort of mention that that is the traditional model wina pig has been on fire in terms of sales for the last four or five years and

06:15.20

wongga

Traditional model winnipeg has gone on fire into sales for the last four or five years and that traditional model has scored the internal of window. So what we've done is we've come up with more creative ways of delivering inspects when.

06:22.34

Rene

That traditional model has sort of been thrown out the window. So what we've done is we've come up with more creative ways of delivering inspections when a condition cannot be added to your deal now. Ah a client can always have.

06:32.35

wongga

Condition cannot be added to you now. Ah a client can always have us come out prior to the landing inspection and having us look at the so that is always 1 of the options. The second option is to be what we called a.

06:40.38

Rene

Us come out prior to them writing an inspection and having us look at the house so that is always 1 of the options. The second option is to do what we call a pre-offer so prior to writing the offer. We can come in on ah a more limited basis.

06:50.96

wongga

Re offer so prior to writing Moer we can come in on ah a more limited basis. It's a much shorter inspect and the reason that we've created those is to essentially reduce the cost of the client and we go in with them.

06:58.59

Rene

So it's a much shorter inspection and the reason that we've created those is to essentially reduce the cost to the client and we go in with them and we do What's called the consultation. So there's no report written. We just we give them the facts verbally.

07:09.15

wongga

We do what? what's called a consultation so there's no report written. We just give them the facts but both and the reason that we do it that will be is to cut the cost now because for a lot of clients. We're potentially writing for 5 offers before they finally get 1 to accept.

07:16.59

Rene

And the reason that we do it that way is to cut the cost down because for a lot of clients today. They're potentially writing 4 or 5 offers before they finally get one that's accepted. So if you can imagine having 4 or 5 and but full inspections done that that the cost can definitely get up there.

07:28.72

wongga

So if you can imagine having 4 or 5 full inspections that the cost can definitely get out there and during the height of the craziness here on whatpe got me I had clients that me do fifteen sixteen Preop right? if they would have done full inspections every time.

07:35.92

Rene

And during the height of the craziness here in Winnipeg I mean I had clients that would do fifteen sixteen pre-offers if they would have done full inspections every time I mean that could have been six seven thousand dollars worth of of inspecting.

07:47.86

wongga

That could have been six seven thousand dollars worth of of inspecting that really have 0 value. Yeah no, and that's before you even know that your offer is going to be accepted right.

07:53.61

Rene

Really have zero value. So no and that's before you even know that your offers going to be accepted correct. That's that's really interesting. Yeah, it's been. It's been pretty pretty crazy here for those of our audience that are on province. You know we've had years and of great sales. But you know.

08:01.83

wongga

Ah, that's that's really interesting. Yeah, it's been. It's been pretty pretty crazy here for those of ah our audience that are out of province. You know we've had years and years of of great sales. But you know very common to have bidding wars on a lot of the that middle. You know popular range of of sales. So um.

08:12.41

Rene

Great comment to have getting Wars on a lot of the that middle. You know popular range of sales. So so you'll actually go through and do a more informal inspection that will allow somebody to make a decision even before they want to go through the heartache of putting an offer at that.

08:21.20

wongga

So you'll actually go through and do a more informal inspection that will allow somebody to make a decision even before they want to go through the heartache of putting an offer and that that is very efficient. Yeah, it really most people have a few things that they're worried yet right? Maybe it's a.

08:32.13

Rene

Very efficient. Yeah, really, most people have a few things that they're worried about right? Maybe it's a foundation. Maybe it's the electrical. You know there's certain ages of houses or types of houses or location for houses that have certain problems that tend to come up all the time.

08:39.37

wongga

Maybe is the electrical. You know there's certain ages of houses or types of houses or location for houses that have certain problems that tend to come up all the time. So for a client to go and stay up I'm prepared to go in somewhat blind with these major points I Want to have an expert book.

08:50.80

Rene

So for a client to go in and say I'm I'm prepared to go in somewhat blind but these major key points I Want to have an expert look at them. That's the benefit of our pre-offer inspection the beauty of what we do is that we can create any inspection that is necessary if somebody wants to have.

08:58.99

wongga

That's the benefit of our tree offens action the beauty of what we do is that we can create any inspector that resists you if somebody wants to have something very specific. We can tailor for anybody's needs and wants. Okay, why don't you walk us through a.

09:09.80

Rene

Something very specific. We can tailor it for anybody's needs and wants. Okay, why don't you walk us through a typical property inspection but like the full one. What areas of the homework property you focus on like what are the most common issues in my account. So.

09:18.43

wongga

Typical property inspection though like the full one. What areas of the home or property. Do you focus on like what are the most common issues you might encounter so a standard full inspection essentially is the entire house. You know we will always start up outside. We look at the foundation.

09:28.10

Rene

Ah, standard full inspection essentially is the entire house. You know we will always start on the outside we look at the foundation from the outside we look at how the the house itself sits you know any visible cracks.

09:37.43

wongga

Outside We look at how the house itself sits you know any visible cracks. You know, a lot of people that will ask us questions about very specific things and we sort of walk them further back and show them the entire picture because a crack is just a crack without the entire penching.

09:44.20

Rene

You know, a lot of people. They'll ask us questions about very specific things and we sort of walk them further back and show them the entire picture because a crack is just a crack without the entire picture. So what happens is we want to look at all those things together.

09:57.20

wongga

So what happens is we want to look at all those things together and then start toform our clients you know a crack on a foundation doesn't mean you have a bad foundation a crack on the foundation. You have a crack on the foundation. But when we start to put the rest of the pieces together.

10:01.37

Rene

And then so start to inform our clients. You know a crack on a foundation doesn't mean you have a bad foundation a crack on the foundation means you have a crack on the foundation. But when we start to put the rest of the pieces together and draw the entire picture. It may be a foundation that needs repairs or it could be.

10:15.47

wongga

And draw the entire picture. It may be a foundation that he repairs or it could be just the foundation with his normal here in Winnipeg. So as we're going through the entire house right? Obviously all the structure employments. We want to make sure that overlooked at and even when you can't see them.

10:20.80

Rene

Just a foundation that is normal here in Winnipeg. So as we're going through the entire house. Obviously all the structural components we want to make sure that those are looked at and even when you can't see them. We can see them because the foundation doesn't crack only below grade.

10:34.60

wongga

We can see because the foundation doesn't crack only below rate it will crack all the way through the foundation and we will see something that above great. Um, you know if the structure is compromised behind drywall drywall is just strong enough to maintain structure.

10:40.43

Rene

It will crack all the way through the foundation when we will see some of it above grade. Um, you know if the structure is compromised behind drywall drywall is just not strong enough to maintain structure so it will crack plumbing that leaks.

10:54.80

wongga

So it will crack plumbing the leaks. It's going to show up. There's always signs we are trained to look at them properly to evalu it essential whether it's a problem or or it used to be a problem with do repair so you know once we get through structural mechanical holes.

10:57.51

Rene

It's going to show up. There's always signs we are trained to look at them properly to ah value it essentially whether it's a problem or not or it used to be a problem that's been repaired so you know once we get through structural mechanicals and mechanicals include all plumbing electrical.

11:13.16

wongga

The chemicals include all pluming electrical furnace hot water tank air conditioning the appliances in the house right? Lights switches all those sorts commentss That's a major part of instinct and those are the ones that people really construct those we also get into superficis right? do the Horse closeds.

11:16.31

Rene

Furnace Hot water tank air conditioning the appliances in the house right? Light switches all those sorts of components That's a major part of the inspection and those are the ones that most people are really concerned about. We also get into the superficials right to doors close. Well if they don't There might be a reason for it.

11:32.00

wongga

If they don't there might be and just having an explanation as to why? it's happened is good enough for most people because everything can be fixed and then right we look at do bedrooms qualifying are the windows big enough are the doors you know, qualifying to be.

11:34.25

Rene

And just having an explanation as to why? it's happened is good enough for most people because everything can be fixed and then we look at do bedrooms qualify are the windows big enough are the doors you know, qualifying to be a bedroom. Is there.

11:51.42

wongga

Ah, bedroom is there is there the requirements that the city has put in place so that you're safe. It's a healthy environment those sorts of aspects to probably even the age of components too because to the uninitiated like again I talk about a first time home buyer. They don't know.

11:53.44

Rene

Is there the requirements that the city has put in place so that you're safe. It's a healthy environment those sorts of aspects to so the age of components too As to the end initiated like again I Talked about first time home buyyer. They don't know how old anything is in there. What's been Hidden or painted over.

12:08.92

wongga

How old anything is in there. What's been Hidden or painted over you know so you can identify that for them and actually those are actually getting I do it so often I don't even think cut it but those are part of our students practice. So a home inspector has to follow there aren tracks that they can follow.

12:12.10

Rene

Yeah, so you can identify that and absolutely and that those are actually I mean I do it so often I don't even think about it but those are part of our standards of practice. So a home inspector has to follow. There are 2 tracks that they can follow. We follow the ones that are.

12:27.78

wongga

We follow the ones that are set out by international for the international association of sort of by home inspectors. They're international organization. We need use that organization because they are approved across Canada and.

12:30.22

Rene

Ah, set out by internachi so the international association of certified home inspectors. They're a international organization. We need to use that organization because they are approved across Canada.

12:46.60

Rene

And here in Manitoba we may not need licensing and and certifications and things like that. But there are a lot of provinces that do and because we are a national company. We get trained to operate everywhere in Canada. So I I qualify in every province.

12:46.63

wongga

In medical but we may not need licensecensinging in there certifications and things like that. But there are a lot of provinces to do and because we are a national company. We get trained to operate everywhere in Canada. So I I qualify in every province to do land inspections.

13:04.89

Rene

To do home inspections. Okay, let's let's dig into that a little bit and unpack that because I mean I'm born and raising a atova I've been in real estate for 25 years and I've heard that property inspections are it used to be underreulated. So is it regulate now or.

13:06.54

wongga

Okay, let's let's dig into that a little bit and unpack that because um I mean I've I've born and raised in Manitoba I've been in real estate for 25 years and I've heard that property inspections or it used to be unregulated so is it regulated now or.

13:24.31

wongga

I mean because now I'm hearing about this national licensing body or I mean explain it to us how that works maybe at the Manitoba level first. Okay, so there are a lot of segmented organizations that really don't overlap each other.

13:24.34

Rene

Mean now I'm very well this national licensing body or I mean explain us how that works maybe at the man total level first. Okay, so there are a lot of segmented organizations that really don't overlap each other.

13:43.64

wongga

There is really no system in place. So in Canada there is no apartments in Manitoba. There are no bars to be a home inspector to be a home inspector now the matter of the wood pickck and not what the roll estate forest have sort of.

13:43.76

Rene

There's really no system in place. So in Canada there is no requirements in Manitoba. There are no requirements to be a home to be a home inspector now the Matt or the Winnipeg and manitova real estate boards. Have sort of put guidelines in place that state that any home inspector should at least be part of an association and have insurance. So those are the bare minimums extremely loose. So.

14:02.28

wongga

But guidelines in place that state that being home inspectors would at least be part of an association and having shows So those are the ba minimum pretty loose extreme. So.

14:20.49

Rene

You can go to Innachi you could go to Capy so capy's the canadian association of certified home inspectors. Um, there's a few other smaller associations that I I've never dealt with. But again, it's just somebody that sort of educates you.

14:20.57

wongga

You can go to internationally you can go to cay So Kays Theenian association of terrified home inspectors. There's a few other smaller associations that I have never dealt with. But again, it's just somebody many that says educate.

14:40.20

Rene

Because as ah as a home inspector we get trained and things keep changing right? a house that was built ten years ago is not built the same way today. So those things are constantly being educated back to us through training and and things like that and some associations are better.

14:40.80

wongga

Because as ah as a home inspect we get train and things keep changing right? a house that was built ten years ago is not built the same right today. So those things are mostly being educated back to us through training and and like that and some associations are better.

14:59.14

Rene

And the one that we deal with actually qualifies right across Canada now licensing has been a hot topic in the real estate or industry for probably 25 years um there is you know every province has their own.

14:59.17

wongga

And the one that we deal with actually qualify across Canada Now licensing is a bit a hot topic of the real estate and or industry for probably 25 years there's you know every province has their own.

15:17.57

Rene

Um, real estate board that make their own decisions across Canada there's only 2 so British Columbia and Alberta are the only 2 licensed provinces in Canada Ontario has legislation in front of.

15:17.61

wongga

Real estate board and make real decisions across Canada. There's a big two so British Columbia and Alberta would be only two license provinces in Canada Ontario has legislation and front of.

15:36.46

Rene

Governing board but there are ways away the maritimes are talking about it. Saskatchewan has even opened up the dialogue which is not much but it's it's more than what Manitoba has so Manitoba has.

15:36.50

wongga

Governing board. But there await to the maritimes you're talking about it. Saskatchewan has he been opened up the dial which is not much but it's it's more than what manitto has so mantoa has outright refused to look at this may have.

15:52.76

Rene

Outright refused to look at this and they have for years. We've been advocating for it for a number of years now because we do still come across inspectors that are not properly educated not properly licensed really give our our industry A really bad name. So.

15:56.84

wongga

We've been advocating Cor for a number of years now because we do still come across inspectors that are not properly educated and not properly licensed really give our art industry over the back. So it's something that we're definitely pushing for.

16:12.52

Rene

It's something that we're definitely pushing for. We're qualified to be licensed even though there is no licensing board here and really the biggest thing is that there's going to be sort of checks and balances I could not be licensed without a bond I cannot be licensed without insurance.

16:15.40

wongga

We're qualified to be licensed even though there's a licensing board here and the biggest that there's going to be certain of checks and balances I could not be licensed without a bond I cannot be license other insurance and I cannot be license.

16:32.25

Rene

And I cannot be licensed without keeping my accreditation up to-date. So it would get rid of the what we call Chuck in a truck or the you know the the guys that really.

16:33.93

wongga

Keeping my accreditation up to date so it would get rid of the what we call chucking and Chuck you guys that really they may have some knowledge but they don't understand the bosses and what they're actually their.

16:47.67

Rene

May have some knowledge but they don't understand the process and what they're actually they're what they're trying to deliver in an inspection. Yeah, that surprises me that there's no licensing here or that there's been resistance because as you know, being a real estate I was a realtor for a few years I mean.

16:52.67

wongga

But they're trying to deliver and yeah, that surprises me that there's no licensing here or that there's been resistance because as you know, being in real estate I was a realtor for a few years I mean securities commission here I mean they want They don't want consumers to be hurt.

17:05.58

Rene

Security solution here I mean the sp they don't want consumers to be hurt and with subpar inspection that misses something that somebody's going to get hurt. They're buying hundreds of thousands of dollars of assets and somebody you know and that they maybe should have not purchased.

17:11.80

wongga

And with a subpar inspection that misses something then somebody's going to get hurt. They're buying hundreds of thousands of dollars of assets and somebody you know and that they maybe should have not purchased so so in in Bc and Alberta.

17:25.16

Rene

So yes, so in in Bc and Alberto they're licensed what types of things do they have to do in order to get licensed over there so they they have to provide proof of insurance. They also have to provide.

17:31.20

wongga

They're licensed what types of things do they have to do in order to get licensed over there so they provide proof ofage trends. They also have to provide proof that their education credits are be kept up to date So we have.

17:44.30

Rene

Ah, proof that their education credits are kept up to date so we have to do sixty credit hours a year of continuing education in our field. Um, and these are courses that are offered in different places but you know we typically use innachi.

17:50.22

wongga

Sixty credit hours a year of continuing as engagement in our field and these are courses that are off being different places but you know we typically use international um Carson Domo's program like for an educator on toronto.

18:03.12

Rene

Um, Carson Dunlop's another one. They're an educator out of toronto they sort of invented the home inspection so they are the premium inspection company in Canada which we have an association with so.

18:08.88

wongga

They sort of invented the home inspection so they are the premium inspection company in Canada which we have association with so those are the things that are just like that a real estate agent needs to make sure that we're license and and ensuring.

18:21.82

Rene

Those are the things that require just like ah a real estate agent needs to make sure that their license and and insurance and all that are kept up to date to stay a realtor So that's sort of the difference out there bc has introduced even more rules that.

18:28.86

wongga

I have the day to stay a rich so that's sort of that of there Bc has introduced given more rules that make it more difficults their education process. They actually they've.

18:41.66

Rene

Make it more difficult. Um their education process. They've actually they've turned it into a much longer process so you can't get your license in three months if you want to you have to take the full year to do it when I took my licensing or my my.

18:48.38

wongga

Turn it into a much longer process so you can't get your license in three months if you want to you have to take the full year to do it when I took my license pay or my my education components I was able to finish it in eleven days because I had the back.

19:01.64

Rene

Education components. Um I was able to finish it in eleven days because I had the background and you know I've I've spent time at university and I understand how to take a test so it really wasn't a difficult process for me to go through that.

19:08.37

wongga

And you know I've I've spent time at university and I understand how to take test. Yeah, so it really wasn't a theoretical process for me to go through that now. The average is probably taken about three months through the the education components today now like I said um.

19:19.52

Rene

You know the average is probably taken about three months to do the the education components today now like I said ah Bc has definitely they've stretched that out where you cannot just take the test you have to go through the training part to and Alberta has introduced the new.

19:26.88

wongga

Bcf definitely they've stretched that out where you cannot just take the test you have to go through the training part two and Alberta has introduced a new component it omits in that inspectors mock in by themselves anymore they need to inspectorss.

19:39.70

Rene

Component in Edmonton that inspectors cannot go in by themselves anymore. They need 2 inspectors right? They're they're definitely putting more things in place to try to eliminate the risk and the potential for missing things. Um.

19:45.10

wongga

And there there definitely more things in place to try to eliminate the risk and the potential for missing things. Um, and again, not so but just it's far behind in terms of protecting the consumer.

19:56.82

Rene

And again Manitoba just is is far behind in terms of of protecting the consumer. But again, you're saying because buyers' choice is a national company and they're I assuming licensed in those 2 provinces you you guys just have the same education opponents regardless where you're operatinging correct standard.

20:02.80

wongga

But again, you're saying because buyers' choice is a national company and I'm assuming licensed in those 2 provinces you you guys just have the same education components regardless where you're operating. That's just the standard. Okay, we have the develop to standard that meet every criteria or across the board.

20:15.83

Rene

So we we have developed a standard that meets every criteria right across the board in every province in Canada and I really don't think it's a bad thing right? I may not require it but it's not going to hurt me in in what I do if anything it's going to help in our process all right? so.

20:21.95

wongga

In every office in Canada and I don't really know think right thing right? I may not require it. It's not going to hurt me what I help in a process all right? So let's let's move on then that's that's very very yeah, enlightening to me. But so.

20:35.38

Rene

Let's so let's move on then that's that's very hairy. Yeah enlightening to me. But so I want to speak to you about risk mitigation because I think for people who are listening to this podcast. They're going to be a 1 or 2 camps right? All I'm experienced I can see with my own eyes.

20:41.25

wongga

I want to speak to you about risk mitigation because I think for people who are listening to this podcast. They're going to be a 1 to 2 camps right? Oh I'm experienced I can see with my own eyes bought a ton of properties I know I have and yet you know I engaged you to look at my latest um development there.

20:52.70

Rene

A ton of properties I know I have and yet you know I engaged you to look at my latest development there. What can you speak to a potential homeowner. What are the risks of not having a property inspection. Well I mean I'll use my own experience I am a.

20:59.75

wongga

What can you speak to a potential homeowner. What are the risks of not having a property inspection. Well I mean I all use my or experience I am of an inspector I was a contract it was for the last hu I purchased was prior to me doing the inspections. But.

21:11.25

Rene

You know I'm an inspector I was a contractor before the last house that I purchased was prior to me doing the inspections but I did my own thorough inspection or so I thought and the day I moved in nothing was major right? My foundation was in great shape. My.

21:19.74

wongga

Did my own thoroughs action or so I thought and the day I moved in nothing was major right? My foundation was in great shape by my electrical mind pluming those sorts of things but none of my doors closed half of my windows had major problems that.

21:30.12

Rene

My electrical my plumbing those sorts of things but none of my doors closed half of my windows had major problems that they were just things that you don't think about because you're too busy looking at can the couch fit there and you know that's sort of the average purchaser now for somebody that's looking at.

21:38.27

wongga

Were just things that you don't think about because you're too easy looking and and the couch with there and you know that's sort of the average purchaser now for somebody that's looking at buying an investment property. Well they maybe think about all the things that they've looked for in their own personal house. But the things is that they may be as.

21:49.26

Rene

Buying an investment property. Well they may be thinking about all the things that they've looked for in their own personal house. But the things that they may be missing are does this actually make a good rental right is the bathroom going to last five years

21:57.98

wongga

Are does this actually make a good rectend right is the bathroom going to last five years or are you going to be replacing every time. Ah a tenant comes through same thing with the kid 10 the doors or the windows doing meet the the codes of the day for a rent.

22:07.10

Rene

Or you going to be replacing it every time. Ah, a tenant comes through same thing with the kitchen or the doors of the windows. Do they meet the the codes of the day for a rental property right? A lot of people own houses that they go Well it met code when I bought it code the codes must still be the same.

22:17.23

wongga

And a lot of people own house is that they go well bit met code when I bought it code the codes must still be the same and the problem is when you're talking about a rental the gray areas that home purchase have are gone.

22:25.86

Rene

And the problem is when you're talking about a rental the great areas that home purchase have are gone right? You have to have current smoke detectors. You have to have egress windows you have to have safety and health and you know the well-being of the tenants.

22:34.19

wongga

You have to have current smoke detectors. You have to have egress with those you have to have safety and health and you know the well-being of the tenants front and center and those are not always that everybody thinks it us So we have our standard for the inspection. But.

22:45.41

Rene

Front and center and those are not always things that everybody thinks about so we have our standard for an inspection but they're always modified for the individual when I have somebody that's more concerned about something my inspection will change to address that when we do.

22:53.42

wongga

Always modify for the individual when I have somebody that's more concerned about something my inspection will change to address that when we do rental properties Duplexes Triplexes apartment blocks like we look at is a little different for them and help educate them.

23:05.29

Rene

Rental Properties Duplexes Triplexes apartment blocks like we look at things a little differently for them and help educate them to sort of move forward with that property and that's really going to be that the biggest thing of why an inspection would be beneficial.

23:13.80

wongga

To sort of move forward with that property and that's really good idea that the previous why an expression will be beneficial and I've had some experience that around spirit experience investors that have further said you know what.

23:22.72

Rene

And I've had some experienced and in spirit experienced investors that have sort of said you know what I really didn't think I needed this my agent really pushed me to to get 1 and after they went I get it now like we see.

23:32.50

wongga

Didn't think I knew this my agent really pushed me to to get 1 and asked they went I get it now like we see 2000 inspections a year we go through 2000 properties we're a team of 4 inspectors who want to be and we get to speak.

23:41.15

Rene

2000 inspections a year we go through 2000 properties we're a team of 4 inspectors here in Winnipeg and we get to see everything and sometimes we get to see them multiple times so we have the benefit of consulting with each other.

23:50.90

wongga

Everything and sometimes we get to see them multiple times so we have the benefit of consulting with each other and talking about certain things from very different viewpoints that are done maybe at different times and with different clients and we will get different results every time and that is.

23:59.36

Rene

And talking about certain things from very different viewpoints that are done maybe at different times and with different clients and we will get different results every time and that is the experience that you're really buying when you're getting an an inspection. Okay, but for somebody again I'm going to play Devil's advocateject because I've heard this.

24:10.23

wongga

Experience that you're really buying when you're getting an inspection. Okay, but for somebody again I'm going to play Devil's advocate because I've heard this oh you know what? the house is only a couple couple years old. Why do I need a home inspection right? What would you say to that I mean have you seen any examples where this is you know.

24:19.10

Rene

Oh you know what? the host is only a couple couple years old. Why do we need a home inspection right? What would you say to that I mean have you seen any examples where this is you know home inspection on a newer house. You found something that saved somebody some money. So I know this is radio or.

24:29.40

wongga

Home inspection on a newer house. You found something that saved somebody some money. So I know this is radio or you know it if there's no videos so we did see Chuck um, some of the worst houses that I go to could be branding houses even harder than they are.

24:38.69

Rene

You knows there's There's no video so you you didn't see me chuckle. Um, some of the worst houses that I go through can be brand new houses even prior to delivery. Um, you know we've we've had minor things.

24:49.28

wongga

Um, you know we've we've had minor things where maybe the doors't window. It was a brief like that were not a hard percent installed correctly and they need to dey our priest to them. But we've had hosts that the structure was incorrect and you go Well how could that act.

24:53.93

Rene

Where you know maybe the doors in the windows and things like that were not 100% installed correctly and they need to do minor tweaks to them. But we've had houses that the structure was incorrect and you go well well, how can that actually happen the city inspectors that go through a house.

25:08.90

wongga

The city inspector that go through a house. Do not have the time to look at every component so they're there to make sure that whoever's building a house knows that there will at least be a 7 pair of eyes on certain things. These are professionals.

25:12.85

Rene

Do not have the time to look at every component so they're there to make sure that whoever's building the house knows that there will at least be a second pair of eyes on certain things these are professionals they should be following best practices and the assumption is that.

25:27.77

wongga

They should be following best practices and the assumption is that things are being built to those standards the reality and we just went through a period of time where Covid is actually grounded everything crowded inspections that grounded all the the.

25:32.69

Rene

Things are being built to those standards the reality and we just went through a period of time where Covid essentially grounded everything and grounded inspections. It grounded all the the oversight that the building industry typically went through.

25:47.00

wongga

Oversight that the building and screen typically went through and we are I would say that the amount of inspections we are doing out in the house is is 10 to 15 times more this year than we have last seven years

25:51.46

Rene

And we are I would say that the amount of inspections we are doing on new houses is 10 to 15 times more this year than we have in the last seven years but again you would say wow the city has their inspections.

26:06.80

wongga

But again you would say Wow The City has their inspections right? They're coming in I mean why would somebody need another inspection because those things are less. Okay, so I've you know sometimes can be changed after the fact after the inspection happened we had once.

26:10.19

Rene

Right? They're coming in I mean why would somebody need another inspection because those things are missed. So you know sometimes things can be changed after the fact after the inspection happened we had 1 situation where they moved the laundry from the basement to the second floor.

26:26.30

wongga

Humor laund from the basement to the second floor but the drains that were having venting themselves well to the average personing. They may not realize what that eventte is going to have what kind of effect it' going to have on a plumbing system a plumber may but the average.

26:29.28

Rene

But the gerrains never had venting installs to the average person. They may not realize what that venting is going to have what kind of effect. It's going to have on the plumbing system a plumber may understand that but the average even contractor that.

26:43.90

wongga

Even contracted that might be a specialist in other fields may not understand what's the big deal if there's bad. We had a situation where a house be moved in once in all their flooring is spreading apart so they're going us be kind of flooring.

26:46.36

Rene

Might be a specialist in other fields may not understand what's the big deal if there's a vent missing. We had a situation where the house they moved in two months in all their flooring is spreading apart so they're going. Well it must be bad flooring but the reality is.

27:03.17

wongga

But the reality is the structure wasn't correctly so it joy needs to have bridging to have cross bracing at so many intervals to prevent or from bouncing and with today's products if you don't meet the minimum standards those sorts of things.

27:04.41

Rene

Structure wasn't done correctly. So a joyce needs to have bridging needs to have cross bracing at so many intervals to prevent the floor from bouncing and with today's products if you don't meet the minimum standards those sorts of things can happen.

27:22.33

wongga

Happen and now a 4 that me costs you ten or fifteen dollars a square foot to install has to be redone and redone redone. Well there's other certificate cost that if you would have caught at the beginning under the new home a new home warranty you would have been able to have the builder fix the problem for free.

27:23.37

Rene

And now a floor that may cost you ten or fifteen dollars a square foot to install has to be redone and redone and redone. Well, there's a significant cost that if you would have caught at the beginning under the new home. The new home warranty you would have been able to have the builder fix the problem for free. So.

27:41.49

wongga

So there's I always say you know a house is built by humans and humans make theirs and inspectors do this thing and I'm not going to say that I'm any better than any other human out there. There is always the potential for something to be missed.

27:43.14

Rene

I Always say you know a house is built by humans and humans make errors and inspectors can miss things and I'm not going to say that I'm any better than any other human out there. There is always the potential for something to be Missed. We do have a process that should eliminate that but we're still looking at things that are human-built and there are always the potential for things to go wrong. There's always things that we can maybe predict that may go wrong if it's not addressed.

28:00.91

wongga

We do have a process that children may out but we're still looking at things that are human built and there are always the potential for things to go wrong. There's always that we can maybe predict that may go wrong if it's not addressed and.

28:19.40

Rene

And a lot of times those are not going to be caught by the city inspector because that's not their job. They want to make sure that it just meets whatever standard at that moment. So for us to go into a new build. You know we're.

28:19.76

wongga

A lot of times those are not going to be caught by the city inspect because that's not their job. They want to make sure that it just beats whatever standard at that moment right? So for us to go to do a new build. You know we're There's a few different things that it'll.

28:37.20

Rene

There's a few different things that it'll benefit the client right? that the the person moving in and one of them is is going to be understanding how to use that house I often make the comment to my clients that some of the worst houses in the city of Winnipeg are 10 year old houses because.

28:38.66

wongga

And a full client right? that the the person you in and 1 of them is is going through to understanding how to use that house I often make the comment to my clients that some of the worst houses in the city of one are 10 year old houses because.

28:56.41

Rene

The average consumer is sold a maintenance freehouse and there is no such thing as a maintenance freehouse. So just imagine filters haven't been changed in 10 years grading hasn't ah hasn't been addressed since brand new and we all know that.

28:56.46

wongga

The average consumer is sold a maintenance freehouse and there isn't no such thing as a maintenance freehouse. So just imagine filters haven't been changed in 10 years grading hasn't been hasn't been addressed brand new and we all know that.

29:14.22

Rene

Grading doesn't stay the same here in Winnipeg for very long but introduce a house into a big hole and then backfill it. It will naturally settle faster in that first five -year period than anywhere else in the city. So those are things that we can remind clients that.

29:14.24

wongga

Grading doesn't see this thing here one a peg for very long but introduce a house into a big hole and then back fold it will naturally settle faster in that first fiveyear period than anywhere else in the city. So those are things that we can remind clients that.

29:33.45

Rene

This is not a maintenance-free house this is a house that has maybe different sets of maintenance that you maybe haven't experienced in an older house. Most houses didn't have hrvs until four or five years ago so maintaining those things I often get questions I've had people ask you know my my.

29:33.52

wongga

This is not a maintenance freehouse. This is a house that has a different set of maintenance that you maybe Havet experienced in an older house. Most houses didn't have hr fees until four five years ago so maintaining those things I often get questions I've had people ask you know my. I gas my workplace I can smell gas in my house and everybody comes in they have ah an expert I they look at the furnace and they are the the gas marketplace and it can't run around and the first thing I'll tell them is go out to your intake on your hrv is it blocked fully debris if it is.

29:52.81

Rene

Gas fireplace I can smell gas in my house and everybody comes in they have ah an expert come in and look at the furnace and the or the the gas fireplace and they can't find a problem and the first thing I'll tell them is go out to your intake on your hrv is it blocked full of debris. If it is well of course you're creating negative pressure in the house things need to be in balance. So what happens is you're going to draw air from anywhere you can and that'll include the fireplace where there's an active pilot light on some.

30:11.48

wongga

Of course you're creating negative pressure in the house things need to be toalanced So what happens is you're going to draw air from anywhere you can and that will take the fireplace where there's an act of by light on some and it can be drawing that into the house so you may be doing.

30:26.40

Rene

And it can be drawing that into the house so you may be doing something to your house that you don't even realize is detrimental to your health. Okay, so yes, ideally we'd love to leave every brand new house and say I So I'm sorry I took your money but that doesn't happen very often.

30:29.43

wongga

To your house that money you can realize is detrimable to your health. Okay, so yes, ideally we'd love to leave every brand new house and say I saw Story I took for money but that doesn't have to play off. Well yeah.

30:46.37

Rene

Most see the value. Yeah I know I can see that I mean I have been through enough new houses and like you said they're built by humans. There are shortcuts. There are good contractors. There are bad contractors. It's going to happen. So it's good that there is a safety net there? Yeah um, let's talk about what a report looks like.

30:47.62

wongga

Yeah I know I could see that I mean I've been through enough new houses and like you said they're built by humans. There are shortcuts. There are good contractors. There are bad contractors. It's going to happen. So it's good that there is a safety net there. Um.

31:03.35

wongga

Let's talk about what a report looks like what's the anatomy of report. What are you giving the client on a full inspection. So luckily we deal with a buy is definitely a company that's on the meeting edge. So we looked at technology as one of the things I we trying to explore Ai.

31:05.96

Rene

The anatomy of report. What are you giving the client on a full understanding. So luckily we deal with a buyer's choice is definitely a company that's on the leading edge. So we look at technology as one of the things I mean we're starting to explore Ai to help us with reporting and things like that.

31:22.89

wongga

To help us with reporting and things like that We so our process really is as we're walking through the house collecting the data. We take pictures for the clients. You know we can highlight areas we can circle them. We can put arrows towards them so that we can.

31:27.29

Rene

Um, so our process really is as we're walking through the house collecting the data. We take pictures for the clients. You know we can highlight areas we can circle them. We can put arrows towards them so that we can clearly define what it is that we're talking about. We can act.

31:40.67

wongga

Really define What it is that we're talking about. We can act text on top of the picture to help explain the picture and then we also have comments that we put in. We will tell you what the problem is how to fix it and who to call and if you but an electrical problem.

31:44.42

Rene

Text on top of the picture to help explain the picture and then we also have comments that we put in so we will tell you what the problem is how to fix it and who to call right? If you've got an electrical problem. Well it's sort of self-explanatory that you would call an ah.

32:00.28

wongga

It's sort of suffexxory. They you call it an electrician but if you are taught what a you know a water iskeeper basement. There's 2 very tracks you can take you could be called a foundation expert or you could be calling a grading company.

32:03.75

Rene

An electrician but if you are talking about a you know a water issue in the basement. There's 2 very different tracks. You can take you could be calling a foundation expert or you could be calling a grading company depending on what it is. That's causing the problem.

32:19.81

wongga

Depending on what it is. That's causing the problem. You know we can give direction for that So that you're not just calling anybody and I've had some client. Unfortunately we have a mistake of calling a wrong contractor contracting you're in the business selling work. So you know a foundation company will want to sell.

32:23.40

Rene

You know we can give direction with that so that you're not just calling anybody and I've had some clients unfortunately make the mistake of calling the wrong contractor contracting they're in the business of selling work. So you know a foundation company will want to sell a foundation repair. They're not going to do a grading job.

32:38.56

wongga

Foundation right? there they're not goingnna do a grading job So oftentimes what can happen is it's the wrong tree that comes in to fix the problem and it can be very expensive and not really beneficial or you won't get the value but you're pay for.

32:42.17

Rene

So oftentimes what can happen is it's the wrong trade that comes in to fix the problem and it can be very expensive and not really beneficial or you won't get the value of what you're paying for and I've had a house like that where there was.

32:57.40

wongga

And I've had a house with that where there was a large moation code given in the hundreds its thousands of dollars and the house needed that the pressure relief from the interior walls of the basement so that the basement walls were picking up the house.

33:01.46

Rene

A large foundation quote given in the hundreds of thousands of dollars and the house needed that the pressure relief from the interior walls of the basement so that the basement walls were picking up the house but the first assessment was the basement foundation is sinking.

33:17.24

wongga

But the first assessment was the basement foundation. So one is a $30000 repair the other one's a $20000 repair that's a big difference and it's ah it's one that you pick the wrong one. You may not know that you overpaid for your repair. But if you can save out honey.

33:21.44

Rene

So one is a $30000 repair the other one's one hundred and twenty Thousand dollars repair that's a big difference and it's ah it's one that if you pick the wrong one. You may not know that you overpaid for your repair. But if you can save that money. Why not get a little bit of.

33:37.19

wongga

Why not get a little bit of a little bit of and look before you make decisions and that's all in your reports that'll be stuff that we won't talk about in our workfor we can also do the consultation with clients when it comes to that so that there may not be a report and we'll talk about it and.

33:39.66

Rene

A little bit of a second look before you make those decisions right? It's all in your reports that'll be stuff that we will talk about in our reports we can also do the consultation with clients when it comes to that so that there may not be a report but we'll talk about it and help give them some direction because.

33:56.87

wongga

Help give them some direction because I will not do the work I don't want a contracting company anymore I will give you my honest opinion that is not affected by a payday down road right? contractors. Unfortunately I was there right? I need word.

33:59.58

Rene

I Will not do the work I don't own a contracting company anymore I will give you my honest opinion that is not affected by a payday down the road right? contractors unfortunately and I was there right I need work I need to keep my guys busy. So.

34:15.78

wongga

I Need to keep my guys busy. So and I know one thing I know what I'm specialized in so that's what I'm gonna talk about and oftentimes Jobss can be done that are not necessary. Okay, how many pages would a typical inspection be so or anywhere.

34:19.14

Rene

And I know one thing I know what I'm specialized in so that's what I'm going to talk about and oftentimes jobs can be done that are not necessary. Okay, how many pages would it typical so we're anywhere from 50 to 75 pages and again I mean that the.

34:35.57

wongga

50 is 75 pages okay and again I mean that the all of our inspection is is going to be pictures I mean everybody loves to read kind of hum. Yeah, right? They understand it a little bit better. So our reporting has a lot of pictures. It has a lot of notes and things like that that we add in.

34:39.60

Rene

Bulk of our inspection is is going to be pictures I mean everybody loves reading a picture book right? They understand it a little bit better. So our reporting has a lot of pictures. It has a lot of um notes and things like that that we add in um, even our comments are color quoted.

34:55.53

wongga

Even our comments are quite. We have a summary page right? So you can look at the first page and here's all the big stuff and it'll have a lot comments in there. The pictures also make it in there. So it just we call it the the honeye list and it's the list that you're gonna have and you can start checking off.

34:58.90

Rene

Have a summary page right? So you can look at the first page and here's all the big stuff and it'll have all our comments in there. The pictures also make it in there. So just we call it the the honeydo list right? It's the list that you're going to have and you can start checking off the stuff off the list.

35:15.25

wongga

Stuff off the list and that's really what the report's going to have is is it's your roadmap when you move in. It's Goingnna have maintenance tips. It's gonna have reminders things like that because homeowners just aren't always thinking about everything they have to do with the house.

35:17.70

Rene

And that's really what the report's going to have is is it's your roadmap when you move in. It's going to have maintenance tips. It's going to have reminders things like that because homeowners just aren't always thinking about everything they have to do with a house.

35:34.99

wongga

So that is our typical report and again it's all done digitally. We are a fee for this company so we collect the data on computer tablets phones things like that we produce a Pdf that gets in emailed out our whole process is three month and

35:35.12

Rene

So that is our typical report and again it's all done digitally. We are a paperless company so we collect the data on computer tablets phones things like that we produce a Pdf it gets emailed out. Um, our whole process is streamlined and and. As high tech as we can make it I was actually go to ask about technology because you've been in this for 7 years Um, even ai in the last year and a half has taken off but what technology have you seen that in your career and property instructions that have come in and hows it made a difference.

35:53.25

wongga

As high tech as I was actually going to ask you about technology because you've been in this for 7 years Um, even ai in the last year and a half has taken off but what technology have you seen. In your career in property inspections that have come in and how's it made a difference I would say technology's always been there like we've had the toys I always refer to the toys because it's a great way to't help explain these declines. They actually do not.

36:12.83

Rene

I would say so technology has always been there like we've had the toys I always refer them to the toys because it's a great way to help explain things to clients. They actually do not change how we inspect things so we're looking for visual cues.

36:25.22

wongga

Change How we inspect those so we're looking through visual cues and once we find them. That's when the tools come in right moisture mirrors we can touch the spot and we can tell you that the humidity level inside of a wall. We use thermal digic cameras.

36:31.59

Rene

And once we find them. That's when the tools come in right moisture meters. We can touch the spot and we can tell you the the humidity level inside of a wall. We use thermal imaging Cameras those are part of every one of our inspections. Um, you know it's not an extra thing anymore. It's not a.

36:43.55

wongga

Those are part of every one of our inspect. Um, you know it's not an extra thing anymore. It's not ah, a specialty tool. It's just it's part of our inspection. But again it's It's used more to help explain things. Um you know testers.

36:51.49

Rene

A specialty tool. It's just it's part of our inspection. But again it's It's used more to help explain things. Um you know testers and and things like that for electrical you know we do carry scope Cameras things like that. But again, we're limited to.

37:02.89

wongga

Things like that. So electrical, you know we do carry small cameras things like that. But again, we're limited to how far we can take things um C O detect you know we we have our own adult. We actually this is a.

37:11.22

Rene

How far we can take things um co ah detectors. You know we we have one on our belts. We actually this is a we've all had testers but the problem is you have to know that you need to test the problem is co is not.

37:22.34

wongga

We've all had customers but the problem is you have to know that you need to test the problem is se O is not ah you can't smell it Great taste it So we've act purchased seal de detectors. That's the fire. They're just on our belts and if we walk.

37:30.51

Rene

Ah, you can't smell it. You can't taste it so we've actually just purchased co O detectors that the fire departments use. They're just on our belts and if we walk in and they're seal in the house. They go off So the technology is there. It.

37:41.80

wongga

Ceo in the house they go off so the technology is there to me. It makes for a fire inspection is it's going to help explain things a little bit better and those are the tools that that help us make the inspection experience movie a little bit better. The reality is do.

37:47.17

Rene

To me. It makes for a funner inspection. It's it's going to help explain things a little bit better. Those are the tools that that help us make the inspection experience. Maybe a little bit better. The reality is you can do an inspection with 0 tools and you would not.

38:01.23

wongga

And inspection with 0 tools and you would not miss it so technology eventually, we won't need to be there right? houses to be fully scanned and we're just gonna interpreted that but that is eventually where we're going to go. We're not.

38:05.77

Rene

Miss a thing so technology eventually we won't need to be there right? Houses can be fully scanned and we're just going to interpret the data that that is eventually where we're going to go. We're not anywhere near that yet. Um, you know we keep.

38:20.51

wongga

Weren't near that end. Um, you know we keep looking at the market to see when this technology is and she's doing something that we adopt but it is still one of those things that you have to interpret just need to get eyes on the product and again I.

38:25.57

Rene

Looking at the market to see when this technology eventually is going to be something that we adopt but it is still one of those things that you have to interpret I Just need to get eyes on the product. Yeah, and again and I I try to remind clients and agents about this.

38:39.73

wongga

I Try to remind clients agents about this because sometimes we've done an inspection with them and we found a foundation park and we've explained this crack and then the next house they see a crack and you know we all classify them as horizontal or vertical cracks and.

38:43.46

Rene

Because sometimes we've done an inspection with them and we found ah a foundation problem and we've explained this crack and then the next house they see a crack and you know we all, we classify them as horizontal or vertical cracks and explain them.

38:59.70

wongga

Explain them So the next house they when they see a horizontal or vertical crack and they apply that the same talk track that we used on the previous house to this house and walk away because they tune it. They're all the same and the reality is box and that's the tricky part about what we do is.

39:00.26

Rene

So the next house they go in they see a horizontal or a vertical crack and they apply that the same talk track that we used on the previous house to this house and then walk away because they they just assume that they're all the same and the reality is they're not and that's the tricky part about what we do is. Again, it's all the pieces that get put together in the puzzle to get the full picture and luckily we do get to see a lot of the houses in Winnipeg and I've had conversations with clients after and they've told me about a house that I've looked at for someone else.

39:18.42

wongga

And it's all the pieces that get put together in the puzzle to get the full picture and luckily we you get to steal a lot of the houses and and I've had a conversation with clients after they've told me about a house that I've looked at someone else and they said they passed on it because of that cra.

39:34.83

Rene

And they said they passed on it because of that crack and I said well you know, let's talk about that crack and oftentimes they don't realize that it would have been a crack that really wasn't a big deal and sometimes it's the opposite. We've looked at something we've sort of said it's not a big deal so they.

39:37.39

wongga

Well, you know, let's talk about that crack and oftentimes they all realize it would have been a corrected wasn't a big deal and sometimes the office right? We've looked at something you sort of said it's not a big deal so they go to the next one and they do it without an inspection.

39:53.29

Rene

Go to the next one and they do it without an inspection and then we go in and look at it because they start to have problems and again when the whole picture is painted. It's a very different outcome every time when you need eyes all have it. You need the experience to interpret what you're seeing.

39:56.29

wongga

And then we we want to look at it because they start to have problems and again when the whole picture is painted. It's a very different outcome every your time. Okay, so you need eyes on you need the experience to interpret what you're seeing and then of course you as the business owner have to pass that.

40:12.34

Rene

And then of course you as the business owner have to pass that on to your staff so that they can do the same thing. Yes, so with that said, then I mean you know real estate construction I mean there's tons of stuff continually evolving I mean I had a guy on.

40:16.14

wongga

Onto your staff so that they can do the same thing. Um, so with that said, then I mean you know real estate construction I mean there's tons of stuff continually evolving I mean I had a guy on.

40:30.10

Rene

2 three weeks ago talking about 3 d concrete printing I mean it's crazy right? There's constant innovation with all those building materials techniques that are merging. How do you stay updated to ensure that your inspections are going to be also picking up these things. So.

40:30.14

wongga

Ah, 2 3 weeks ago talking about 3 d concrete printing I mean it's crazy right? There's constant innovation with all those building materials techniques that are merging. How do you stay updated to ensure that your inspections are going to be also picking up these things. So.

40:49.40

Rene

Typically it's going to be because I've seen it right? Um, a house and in Winnipeg it's a little bit easier just because the industry is just so adverse to new ideas. But.

40:49.69

wongga

Typically it's going to be because I've seen right? um a house and in what effect is a little bit easier just because the industry is just so at first to new it but a concrete foundation.

41:07.48

Rene

Ah, concrete foundation has been poured the same way since the 50 s and you leave the city and all of a sudden you have things like Icf forms. Wow the first icf form that I ever looked at I did my homework right? There's available information out there. The manufacturers have all sorts of.

41:09.50

wongga

Poured the same way since the 50 s and you leave this city and all those sudden you have things like ic and forms. Well the first I see form that I ever looked at I did my own right? There's available information out there. The manufacturers have all sorts of.

41:27.30

Rene

Of information on that stuff. We are constantly evolving but again one of the other components that we're forced to do is the education components through internachi they have topics on that right? a furnace from thirty forty years ago is not the furnace we're getting in-houses today heat pumps.

41:27.39

wongga

But information on that stuff. We are constantly evolving but again one of the other one they were forced to do is almost through innache they have help us from that right? a furnace from thirty four years ago is up to furni from getting in houses today. He pumps.

41:46.82

Rene

That's the latest talk right now about you know how to heat our houses and we just need to stay ahead of it and luckily we get to hear about it sort of as it gets introduced into the markets. Um, and like I said because we're a national company.

41:46.97

wongga

That's the latest talk right now about you know how to heat our houses and we just need to stay ahead of it and luckily we get to hear your budies sort of as it gets introduced into the markets and like I said because we're a natural company.

42:04.51

Rene

We do get together. Nationally, we do have Zoom meetings and things like that we do collaborate amongst each other anything new. We have a Facebook page that we post and we all get to talk about and because we have you know more progressive.

42:04.57

wongga

We do get together national we we do have Zoom meetings and things like that who do collaborate and looks each other anything new. We have a Facebook page that we post and we all get to talk about and because we have you know more progressive. Province is that manittoba were fortunate enough to get the benefit from that they're sort of packling that before we have so we get a dispute on it before but there is still a responsibility from our site to ensure that we stay current and it's a.

42:23.48

Rene

Provinces then Manitoba were fortunate enough to get the benefit from that they're sort of tackling that before we have to so we get educated on it before but there is still a responsibility from our side to ensure that we stay current and it's an. Ever changing things like codes can change multiple times throughout a year now we are not code inspectors. We do not enforce codes in our inspection but all of my guys know the codes I know the codes because it helps us be better inspectors. We don't talk about it.

42:41.83

wongga

Ever changing things like codes can change multiple times throughout a year now we are not good inspectors. We do not enforce codes in our inspection but all of my guys under codes I know the codes because it helps us be better inspectors. We don't talk about it.

43:01.14

Rene

The way that an inspect like a code inspector would for the city of Winnipeg I don't go in and say your plug doesn't meet code whatever but we can talk about it because there are things that we just we have to know so it is one of those things that i've.

43:01.17

wongga

Way that an inspect like a code inspector mood for the city of Winnipeg I don't go when and say your plug doesn't code whatever but we can talk about because there are things that we just we have to know so it is one of those things that i've.

43:20.65

Rene

I've always been really good at retaining the most useless facts I'm really good at triggeror pursuit and the codebook is one of those useless. My wife thinks they're useless Anyways, that I've been able to retain and and I impart that onto my guys and and we have daily conversations I Want to know right? I Know what.

43:20.70

wongga

I've always been really good at retaining the most useless facts I'm really good at Tripmark two and the codebook is of those useless fact, my wife thinks useless anyway that I've been able to retain and I part that onto my di and and we have daily conversations I want to know hey I know what.

43:40.63

Rene

Inspections they're doing I know the houses I've had agents call me about them and I may pop in and go see because there's something new or I may bring one of them with me because there's something new and it's always about learning more about what we do. It's a craft just like any other that needs perfectioning.

43:40.70

wongga

Inspections they're doing I let houses I've had agents call me about them and I may pop in and go see is there's something new or I may be in 1 of them with me because there's something new and it's always about learning more about what we do. It's a craft. It's like any other that needs perfection.

43:59.94

Rene

We're gonna we have to read we have to do research we have to go into these places and the more we do the better off we are God Love it I mean by industry I think any industry if you're not learning what are you doing right? I mean and yeah, you're gonna left behind. Um.

44:00.00

wongga

We're gonna we have to read we have to do research we have to go into these places and or we do the better off you not I Love it. I mean my industry I think any industry if you're not learning what are you doing right? I mean things are you're gonna left Behind. Um. Some final advice then for our listeners who are kind of on the fence book getting a property inspection What piece of advice would you give them regarding its importance in the home buying process. Well you on the home side. It's really you know technology use at such a fast pace.

44:18.66

Rene

Final advice then for our listeners who are kind of on the Fenceville getting a property inspection what piece and advice would you give them regarding its importance in the homelock process. Well I mean on the home side. It's really you know technology moves at such a fast pace. That you may be buying a perfect house today but that will not stay the case right? You're you're eventually going to have to learn how it reacts to all the different things how to use the components within the house. So at a minimum.

44:37.56

wongga

That you may be buying a perfect house today but that will not stay the case and you're you're eventually going to have to learn how it reacted to all the different things how to use the components within the house. So at a minimum you're just a get a ridiculous.

44:55.14

Rene

You're just going to get a really good education on the house. You're purchasing but by having us in there. We will also be looking at all the components and this is where that second sober look at all the the different components of the house.

44:56.71

wongga

On the house you're purchasing but by having us there. You will also be looking at all the components and this is where that that came's sober look at all the that the different components of the house can uncover little things that you veryary expensively very easy to deal with.

45:11.53

Rene

Can uncover little things that can be very inexpensive and very easy to deal with when they're at their infancy as they get they grow and they become bigger problems. That's when the cost usually starts to escalate or even worse things can happen right? so.

45:16.65

wongga

When they're at Oldc as they get they grow and they become bigger their problems. That's when the cost usually you starts to escalate or even worse. It's can happen right? So that's really the benefits. Um, you know if you're if you're somebody that is.

45:30.93

Rene

That's really the benefit. Um, you know if you're if you're somebody. That's just a little bit more nervous about purchasing. We will put your minor ease because not only do we offer the inspection itself and and the advice during we keep offering that advice.

45:36.20

wongga

A little bit nervous about we will put your light because not only do we offer the inspection at Southman and the advice during we keep offering that advice throughout the life of that purchase. So once you move in, you have a problem.

45:50.66

Rene

Throughout the life of that purchase. So once you move in, you have a problem you call us. We may not run down for every little thing but with technology videos and pictures and things like that we usually can give you a very good idea of what direction to take that in and.

45:55.82

wongga

Us We may not run down for a criticalpp thing but with technology videos and pictures and things like that we usually can give you a very good idea of what direction take that in and if I have to I will come back I did it this week myself.

46:09.42

Rene

If I have to I will come back I did it this week myself and another inspector to a job that one of my guys had done and again I often want to make sure that that we're doing things properly but you know it turns out the client was doing something that was creating the problem.

46:14.54

wongga

And another inspector to a job that one of my guys had done and again I often want to make sure that that we're doing things properly but you know it turns out the client was doing something that was creating problem and by dealing with it right now.

46:29.30

Rene

And by dealing with it right now we have avoided them from having to do major rentals down the road to deal with the problem that they didn't know they were causing they thought it was something else So that's really the benefit of.

46:32.29

wongga

We have avoided them from having to do major rentals down the road to deal with the problem that they didn't know they were causing they thought it was something so that's really the benefit of home inspection is that you're gonna get that continual education that I think is necessary.

46:45.21

Rene

Ah, home inspection is that you're going to get that continual education that I think is necessary because like I said we keep getting trained. We keep up to date on all the new stuff and if you're not in that industry. It's going to be hard to so.

46:51.14

wongga

Because like I said we keep getting trained. We keep up to date on all the new stuff and if you're not in that industry. It's going to be hard to so that's I think the biggest benefit to you know any buyer whether they're a new home buyer.

47:02.18

Rene

That's I think the biggest benefit to you know any buyer whether they're a new home buyer a season buyer. It could be your last house. There is going to be some changes in technology in building practices right? You may even just change areas.

47:08.83

wongga

Season buyer. It could be your last house. There's gonna be some changes in technology and building practices right? You may even just change area lived in Charleswood Now you want to live to Urban Heights Oh they're very very different spoil content building practice.

47:20.83

Rene

You lived in Charleswood Now you want to live in River Heights Well they're very very different soil content building practices all that kind of stuff so it just it. It helps again paint the whole picture for them. Awesome! Well I'm going to throw your contact info and company info in the show notes.

47:28.75

wongga

Kind of stuff so it just it helps again paint the whole way. Awesome! Well I'm going to throw your contact info and the company info in the show notes. But before we go um I ask every guest this question and I want to hear what you have to say so this is the investing to win podcast.

47:40.30

Rene

But before we go um I ask every guest this question and I want to hear what you have to say so this is the investing to win podcast. How do you Define success and what does winning look like for you in terms of investing. You know what? it's personally or professional.

47:48.33

wongga

How do you Define success and what does winning look like for you in terms of investing. You know what? it's personally or professionally it is an open question I mean I'll be honest for me at the end of the day.

47:59.75

Rene

Is an open question I mean I'll be honest for me at the end of the day if I can come home with a smile on my face. That's a win for me. So I love helping either a new home buyer. You know, somebody that just.

48:06.95

wongga

If I can come home with a smaller my case that's a win for so I love helping either a new Homema or you know somebody that just maybe wasn't sure about what they were going to purchase investors.

48:19.40

Rene

Maybe wasn't sure about what they were going to purchase investors I love doing investment properties because those are the those are the the clients that usually were very apprehensive about having me come in and once we do one, There's not one that doesn't get done.

48:25.16

wongga

I Love doing best properties because those are the both of the clients that usually were very apprehensive about how they come in and once we do one, There's not one that doesn't have done because they now understand it's not what you think.

48:38.75

Rene

Because they now understand that it's not what you think you're getting out of the inspection. It's the peripherals. It's the it's the color commentary that a lot of times people just didn't have and and we can make them think about those things.

48:43.93

wongga

Getting out of these. It's the peripherals. It's the it's the color commentary that a lot of times people just didn't have and a picture think about yeah those things and for a lot of them. They only I Never really thought about it and I didn't think this was any part of the inspection.

48:57.21

Rene

And for a lot of them. They go you know I Never really thought about it and I didn't think this was going to be part of the inspection and you know I mean even the property that we did for you. We got into Potentially how to change the floor plan in the basement and I don't have a problem if if my idea is.

49:03.53

wongga

And you know I mean even the property 2 it is for you? Yeah, we got into potentially how to change the floor plan in the Basesin and I don't have a problem if if my ideas get thrown in the garbage to me. That's not the point of this is I want to have you.

49:17.70

Rene

Get thrown in the garbage like to me that's not the point of this I want to have you do critical thinking about what it is you really want and I think sometimes people don't even know so just to have the conversation is a way to get that out. So.

49:23.21

wongga

Critical thinking about what it is you really want and I think sometimes people don't even know so just to have the conversation is a way to get that out so winning for me when I do my job properly. That's a win I Love the fact that I get.

49:35.60

Rene

Winning for me when I do my job properly. That's a win I love the fact that I get Google reviews of people that say you know he saved us a ton of money and a ton of headache or I just understand better now they both.

49:43.68

wongga

Reviews of people that say you know he saved this a ton of money and a kind of headache or I just understand that they both put a smile on my head and I love what I do as long as I can keep loving it and I'm be heart. Well, your passion definitely comes through.

49:54.41

Rene

Put a smile on my face and I love what I do as long as I can keep love in it then I'm doing it right? or your passion definitely comes through I mean that is queer. So I think there's a lot of people that would wish they could go to work and have that kind of enjoyment passion with it. So that's that's great congratulations for that. Ah.

50:03.13

wongga

I Mean that is clear. So um I think there's a lot of people that would wish they could go to work and have that kind of enjoyment and passion out of it. So that's that's great congratulations to for that I If if you can find it I agree it's it is the funnest thing. It's not work morning. It's not work right? come back.

50:14.50

Rene

If if you can find it I agree it's it is the funnest thing to get up in the morning right? and come back and still be happy to get up the next morning. Yeah well thanks for coming by.

50:23.63

wongga

Yeah, but you get up next one? Yeah well thanks for coming by. Um, it's been really enlightening I'd love to have you on the podcast again. There's a whole bunch of different topics of different things and houses that I've just recently discovered I'm not going to let the cat out of the bag for that because ah, we just.

50:28.34

Rene

It's been really enlightening I'd love to have you on the podcast again. There's a whole bunch of different topics of different things and houses that I've just recently discovered I'm not gonna let the cat out a bag for that because we just I stopped just let me know about something that happened at a house today but that'll be ah episode 2 Maybe.

50:41.15

wongga

Staff just let me know about something that happened at a house today but that'll be ah episode 2 maybe but thanks for coming by Renee really appreciate it. Well I I mean thank you for inviting me I believe do enjoy this and yeah I hope we can do this against you all right? take care.

50:46.23

Rene

But thanks for coming by Rene really appreciate it. Well I thank you for inviting me I really do enjoy this and yeah I hope we can. We can do this again soon. All right take care.