00:02.19

wongga

Hello investment community. My name is Garret Wong your host of the investing win podcast today I have a pleasure of welcoming Melanie Mitchell and we're gonna be speaking about short term rentals Melanie welcome so I'd like to start off.

00:02.21

Melanie

Hello my name's garrict won for most of the investing to client today I got a measure welcome melody. So we're gonna be speaking about her term tremendousance melanie welcome. Thank you for having me Garrett so I'd like to start off by making cover you.

00:18.89

wongga

Um, by maybe having you introduce yourself and tell us a little bit about your background. What the operations look like oh want. Okay and I'm also the owner of behalf for short owners and.

00:20.56

Melanie

Spell tell us a little bit about your background the operating. Okay I am Melanie Mitchell of mm properties Winnipeg and I'm also the president and founder of the manitoa association for short-term rental owners and um I run. Right now. 3 short-term rentals in Winnipeg I did have 4 now I'm down to 3 and I have been a long-term rental property investor for 20 years I'm 4 years in with this short-term rental avenue. Okay, interesting. Let's ah I know that shortterm rentals is kind of a long alcoholic.

00:38.28

wongga

Right now. 3 short-term rentals were my I did have 4 nonal streets and I instructterm rental property investor for 20 years I'm 4 years in with this short-term rental I okay, interesting. Let's some I know that short term rentals is is kind of a hot topic these days. It seems like everybody wants to get into it. Let's start with the basic definition for our audience. What is a short term rental Well a short term rental will be furnished house apartment where um, someone which book certain.

00:57.84

Melanie

It seems like everybody wants to get into it. Let's start with the basic or I inmark well a shortterm rental would be a furnished house apartment where um, someone would book a certain space of time to stay in the rental.

01:13.22

wongga

Of time to stay in the red you probably? they'll come or purposees or outcome for medical treatment or Ehan a vacation and a lot of times they're introduced the host ah to their host property order through an app and it's announced that.

01:15.51

Melanie

Ah, usually they'll come for work purposes or they'll come for medical treatment or even a vacation and a lot of times they're introduced to the host ah to their host property owner through an app and there's many different apps that do this introduction.

01:31.75

wongga

This introduction? Um, but the needs will be airbp and Arb pr status for vacation records. But I not those approved main platforms. But there's many many different platforms that couldn' introduce potential visitors to the host.

01:33.27

Melanie

Um, but so the biggies would be airbnb and vrbo vrbo stands for vacation rentals by owner. Um, those 2 are the 2 main platforms. But there's many different platforms that could introduce potential visitors to the host's property. Okay.

01:51.30

wongga

Okay, so I mean I've used these platforms vrbo and airbnb when I'm on vacation is is s strs sort of sort of mainly just about that vacation rental actually no for a similar vacation as part of everything. Um, but forest.

01:53.70

Melanie

So I mean I've used these platforms Rbi when air mediaval I'm on vacation that is and invest trs sort of were mainly just about that vacation rental actually no vacation ah tourism and vacation is part of our business. Um, but 1 of the bigger parts is people coming to Winnipeg temporarily for work contracts or for medical treatment. Um or mainly to visit family that still lives in Winnipeg if they came from a lot of our guests come from places like Calgary Toronto

02:10.56

wongga

Coming to for of people for a work contract or medical treatment. Um or namely visit a family that's still live from winnipeg and they keep from um, a lot of our guestcom from places like Calgary toronto but they are calling the appears and more staying in the neighborhood.

02:25.82

Melanie

But they are original winnipekers and they want to stay in the neighborhood close to their parents that they're visiting. Okay, that's interesting. So I mean I group of people categorizing burnished and.

02:30.17

wongga

Post busy. Okay, that's interesting. So I mean I've heard of people categorizing a furnished rental as an str is there a sort of a line where it becomes a long term furnished rental well thirty days are

02:44.77

Melanie

Well technically 30 days or longer is no longer a short term rental. But um, there's also a midterm rental which would be more than thirty days but it would probably be less than a year or less than six months would be. You know.

02:48.31

wongga

Longer a short term right? But there's also a mid comment which could be more than 3 beginningings but it would probably be less than a year or less than six months. You'd be you know thirty days up to many 4 as these months long. So there's on short end term rental.

03:00.56

Melanie

Thirty days up to maybe four to six months normally so there's long short and midterm rentals. Okay, and for you know what.

03:07.48

wongga

Interesting. Okay, and for an str. Um what? what are we providing as hosts I mean is it just the furniture like I've stayed in places where there's literally forks and cutlery and you know napkins and paper towels I every restaurant in what it provides.

03:12.84

Melanie

Mean is it just furniture even in places where there's literally. You know, tell every every sdr varies in what it provides but in most of them you will find you know the Shampoos. So.

03:26.64

wongga

But most of them you will find you know the champion. So Audie Wash you'll find the ah the dishwash group then laundries so in a lot of times people'll find coffeey tea that the cocaine bone s spites that some of them like it's just.

03:30.87

Melanie

Body wash they will find the the dishwashing Liquid laundry soap and a lot of times too. You'll find coffee tea sugar cooking oil spices in some of them like it's just the idea is you walk in with your suitcase and you can start living there.

03:44.62

wongga

The idea space and you can start living there right? off that board having to go get it wise similar to a furnished hotel I Guess so I guess there's more there than a hotel Maybe a furnace suite Well in Hotel you just get the covered space and though.

03:48.64

Melanie

Right? off the bat without having to go get any supplies similar like work. Yeah well in hotels. Normally you just get the cupboard space and theyll line and on the bed. Ah babyit and and some towels.

04:04.58

wongga

Maybe some and some titles. Um this you would have everything you would find in the home for example in line I have books games records to play 1 but 1 of them be has before mean it's more home focused.

04:07.94

Melanie

Um, in this, you would have everything you would find in a home for example in mine I have ah books games records to play one one of them even has a guitar I mean it's more home focuseds rather than um, just the linen and the towels.

04:24.30

wongga

Other than um, just the lin human towels. Interesting. Let's let's transition backwards a little bit you had said that you were you've been in in the real estate investment game I believe you said for about 20 years

04:27.64

Melanie

Solely interesting. Let's let's transition here said.

04:36.79

Melanie

20 years and you started all missing use by I was kind of pushed into switching by my husband. He heard about it in the US and we stayed in one in the Bahamas and he thought it was something that would suit me.

04:38.78

wongga

And you started off in long-term rentals. So what made you switch why? Why did you go to s strs I was kind of pushing switch by my husband heard about it The us S and state or and he thought it was something that would suit mean the hosting a whole state.

04:55.69

Melanie

Ah, the hosting the whole hosting culture would suit me well um so I entered it kind of reluctantly my husband you know, kind of nudged me into it and it didn't take long to realize that it worked well for me and I really got into it. Um, pretty pretty.

04:58.56

wongga

Culture with um so I entered it kind reluctantly my husband kind of nudged me into it and it took long to realize that it worked well for me and I will be going into it to have pretty pretty hardcore I guess he was.

05:15.33

Melanie

Hardcore I guess you would say Well what are the differences I mean I guess I'm trying to paint a picture for our audience and which might be beginner or they are love.

05:17.40

wongga

What what are the differences that you had to do other than I mean I guess I'm trying to paint a picture for our audience some of which might be beginners or maybe they aren't long-term rentals thinking of transitioning into short-term tell us what that journey looks like is it just a matter of buying some furniture and downloading an app.

05:29.51

Melanie

Her tos for and for rent. Um, yeah I wish it was that simple. Um the the draw of short-term rentals is for a lot of investors is the profit potential.

05:35.74

wongga

I Wish it was um the the draw up for Grant Both is for a lot of investors to use the profit potential but what I didn't know in the lot of it is There is a lot of that goes into that process. So yes.

05:45.84

Melanie

But what I didn't know and a lot don't know is there is a lot of labor that goes into that process. So yes, you earn war but you absolutely work for it. It is a 24 hour a day seven day a week operation. It is so far removed from passive income.

05:54.64

wongga

More but you absolutely will report it. It is a 24 hour day seven day a week operation. It is so far removed but on passive income and that um I couldn't even imagine I did realize that I'd be you know.

06:06.00

Melanie

That ah yeah I I couldn't even imagine I didn't realize that I'd be working you know twenty thirty hours a week extra ah to to earn that extra income on the on the short term rentals.

06:13.88

wongga

Twenty thirty hours and extra ah to to earn that extra on the shortterm rentals I do enjoy being all from other countries I do enjoy and introduce my pay. So it's both personal and professional. Why I got into this.

06:21.17

Melanie

I do enjoy meeting the people from other countries I do enjoy introducing them to my Winnipeg. Um, so it's both personal and professional. Why I got into this to this field. It's not for everyone. It's a lot harder than I thought it was going to be um.

06:33.61

wongga

To this field. It's not for everyone. It's a lot harder than their father is going to be um, the profit potential for example, make 2 to 3 times the average amount of a month and so if all those well but.

06:40.46

Melanie

The profit potential for example, would be maybe 2 to 3 times the average amount of a long-term rental if all goes well but um, it's about 100 times the amount of work conservatively and the other thing is you always have the risk of sitting empty.

06:52.57

wongga

It's about hundred times you done work conservatively and the other thing is always have risk as to hand this past January I sat empty at 3 location for six weeks it was unutful. It's never happened before but that beatens three more.

07:00.90

Melanie

This past January I sat empty at all 3 locations for six weeks it was unusual. It's never happened before but that means 3 mortgages come out of my pocket besides the house I live in so that was that was with long-term rental. You don't have those.

07:11.41

wongga

Come up in the pocket fight from I live in so that was that was with longterm rental. You don't have those Peaks and Valleys you could have vaency but you know how long it's be for just until you finished the flooring. You don't you don't have an own moment. Not much time without.

07:19.54

Melanie

Peaks and Valleys you could have a ah vacancy but you know how long it's going to be for just until you finish laying the flooring. You don't you don't have an unknown amount of time without income. Okay, so I guess really good advice and those.

07:31.25

wongga

Okay, so um, if I'm guessing right? You have to be really good at budgeting and don't spend money when you have it in your pocket put it away for a rainy day so that mortgage payment can get paid. Absolutely you know market no drinks on me as January like.

07:39.00

Melanie

Absolutely, you don't have a great big month and go drinks on me everyone because January of 2023 is coming for you. You don't know when you don't know how long the glut is going to last now. Fortunately I'm fully booked for.

07:50.40

wongga

For you. You don't know when you don't go a home. The block is going to last now. Fortunately un fullyly booked for the fire permit coming and this summer I've been booked for about six months for that I have another few large contracts meanly but it was.

07:57.66

Melanie

Ah, the fire paramedic games coming this summer I've been booked for about six months for that I have another few large contracts coming in thankfully but it was starting to get a bit of get to be a bit of a nail biter there in January when you went.

08:10.34

wongga

Bit of to bit a Middlele Writerer here January when when I went all of January in part of February without any income because the taxes still need to be paid utility story yeah insurance. Yeah yeah, true, no one's watching it. But.

08:14.79

Melanie

When I went all of January and part of February without any income because the taxes still need to be paid the utilities still need to be paid even the Shaw bill to watch Tv where no one's watching it but I still have to pay for it just in case someone shows up. So.

08:30.98

wongga

But before it just pace someone shows up so it is ah it's a little bit more high risk financial than long-term rental but I would hit lower risk in terms of damage to the property need for big things like that. It's is low risk.

08:33.46

Melanie

It is a It's a little bit more high risk financially than long-term rental but I would say it's lower risk in terms of damage to the property need to evict things like that. It's ah it's low risk on the property and higher risk.

08:49.81

wongga

And high risk on your wall. Okay, yeah, you know I I actually just gave my head a shake you know, ah things as as a long-term investor and ah you know an owner of long-term rentals I don't think of things like sha bills and Intranet and wi-fi and things like that about clery.

08:51.76

Melanie

On your wallet. Okay, yeah you know I would actually doing my head shake things as ever long term water wall I don't think of from why i. Do you think about snow clearing and grass cutting and washing linens and how to do 15 different types of stain treatments. And yeah, so let's back up this vehicles 10 so.

09:09.35

wongga

Grasp and washing bribbons and how to do 15 different types of yeah, no, definitely not so let's um, let's back up a second or maybe go from ah a ten thousand foot view. So let's pretend.

09:24.71

Melanie

Let's pretend you over take my funds and 1 bring this that a long.

09:25.76

wongga

You're giving me some advice or you know one of our listeners I have ah a long-term rental. It becomes vacant. Let's take that listener through what he or she might need to do to convert a long-term rental into a short-term rental. Well for example I think not every.

09:33.91

Melanie

He or she might you convert the long-term rent. Well for example, in my case and not every but um I'm renting some 3 bedroomroom 2 bath homes and.

09:45.17

wongga

Umm, renting 3 bedrooms bath homes and contents wouldn't believe how fast orrks and knives and bowls cost and towels. Add up to there's about $30000 worth content.

09:49.40

Melanie

Contents you wouldn't believe how fast forks and knives and and ah bowls and pots and towels. Add up to there's about $30000 worth of contents and at each location I never thought I would own.

10:02.81

wongga

At each location. Okay I then I thought I would want $1500 worthels per location and so there's an awful awfully large other initially started now. Let's say are what do you do all these tos. So.

10:06.37

Melanie

$1500 worth of towels per location and so there's an awful awfully large outlay initial investment to get started and let's say you don't like it. So what do you do with all these towels. So I'm glad that I you know got into it and.

10:22.73

wongga

Um, glad that I go into it like it. Um as thered be 1 heck of garage or gar areas that didn't work out for them. Not all the locations work out as a short term rental like I said earlier I had four now I have I had one location that I'm in performing.

10:25.70

Melanie

And like it um because there would be 1 heck of a garage sale for furniture if if it didn't work out for me. Not all locations work out as a short-term rental like I said earlier I had for. Now I have three I had 1 location that was underperforming so it went back onto the long term rental market. Interesting. So I break it down from beds map and and table like if you look around your own home.

10:41.91

wongga

So it went back on the long-term rental market interesting. So I mean break it down for me. We're talking about what beds mattresses bed tables side tables, coffee tables look around your own home. Everything is there is in an sdr. Okay so you got.

10:56.20

Melanie

Everything you see there is in an sdr so you got a toaster you got a ricemaker crock pot. You have linens towels you have um curtains blinds you have and the other thing is too. You have to keep replacing the linens in case they get.

11:01.77

wongga

Postery Ricemaker or pas you have linen towels you have um, curtains wines you have and the other thing is too. You have to keep replacing homin and they get torn or they turn great from Heart wash cream where they get a stain.

11:15.85

Melanie

Torn or they turn gray from too much washing or they get a stain I I go through about 25 ah a case of 25 sets of sheets about every three months I thought 25 sheets would last me the rest of my life.

11:20.67

wongga

I I go through both 5 a a case of 25 sets sheet about every month wow I thought last week the rest of my life. They wouldn't money of course. Yeah I mean.

11:33.91

Melanie

They would in my own home of course. Yeah I mean and I imagine I kind of wanted.

11:37.95

wongga

And I imagine I mean I I had a cottage many moons ago and you know to furnish a cottage like most people do they they take their Secondhand pots and plates and chipped pottery and they they put it in their cottage because it's eclectic. That's that's what you do I Don't think you can get away with that in an str can you independence.

11:42.73

Melanie

People make play their second night plate. Kids's lottery and they their client like that's what you do I Don't think you can with that you can it depends on the clientele you're trying to attract because they're.

11:57.92

wongga

The client tell you're trying to adapt because there are heights at all different price points. So if you want to with your old furniture in your you can still work that but you fail to get forty or fifty dollars a day but there is there is the travel that wants.

12:01.17

Melanie

Are clients of all different price points. So if you want to put your chip dishes and your old furniture in ah in a suite you can still rent that suite but you might only get forty or fifty dollars a night but there is the there is the traveler that wants the lower budget suite and they're going to expect.

12:16.62

wongga

Lower budget suite and they're going to expect mismatch cups than the chip pictures and whatnot because they're paying the price point that allows for that so you don't have to vote and and Tens Thousand from someone page properties. Um I have a oneed suite that.

12:19.41

Melanie

Mismatch cups and chip dishes and whatnot because they're paying the price point that allows for that so you don't have to go out and spend tens of thousands on each property. Um, you might have a 1 ne-bedroom suite that only costs.

12:35.61

wongga

Cost $3000 to furnish genuine bring your old sofa from your basement your district and someone would still like that because that makes it affordable for them to still credible. Interesting yeah no I mean when I'm thinking.

12:36.59

Melanie

$3000 to furnish and you can bring your old sofa from your basement and your chip dishes and someone will still rent that because that makes it affordable for them to still travel and like the way I like to travel see line.

12:51.12

wongga

Like the way I like to travel or the what I've seen advertised online I would say that's probably not the norm I think most people then have to do that twenty thirty thousand dollars outlay I guess you just consider it part of the asset. No different if you were renovating a long-term rental and you're putting in New Kitchens and bathrooms. That's part of it putting in new bathrooms.

12:56.31

Melanie

Not to do that late I guess you just can refer to the outset of thereditating rento except you're not putting in New Kitchens and bathrooms every two three months yeah um so

13:10.97

wongga

Yes, no yeah, definitely I um what I was trying to say is there are expectations for and get a different price point. So I see sdrs be 40 to $50 a night and I've seen them up to 5 or 6

13:15.65

Melanie

Um, what I was trying to say is there are different expectations for a guest at different price points. So I have seen sdrs in the 40 to $50 a night range and I've seen them up to 5 or $600 a night range just like hotels. You have the.

13:30.00

wongga

Dollars life range just like hotels. You have the the lock hotel and you have the budget hotel and everybody's looking for something different and the nice of Sdr is for the consumer is they choose exactly what you need and your's okay, all right? So let's say that I'm I'm all committed.

13:33.41

Melanie

the the lux hotel and you have the budget hotel and everybody's looking for something different and the nice thing about Sdr is for the consumer is they can choose exactly what they need in their suite. Okay, all right? So let's yeah, ising.

13:49.78

wongga

Um, I've gone I've gone shopping I've done my research I've ironed my sheets. Um I've put ah I put my property on the app. Um, walk me through what a stay looks like from.

13:52.29

Melanie

My research iron my sheet. Yeah I put put my property um walk me through what they from you know now you've released answering the iies things.

14:02.81

wongga

You know now you've released something to you know, answering those inquiries to finally getting somebody in what does that look like well it's very straightforward. That's one nice thing I'm not super tech Savvy and I happy they have a business that require very little um you knowledge.

14:10.20

Melanie

Well they it's very straightforward. That's one nice thing I'm not super tech Savvy and I was happy to have a business that required very little ah computer knowledge I have nice you know I went. Ah.

14:22.15

wongga

I had you know I went um, did nice pictures and then I thought a book keep about half number of used to speak which is unusual and wasn't hope ready I'm really so I hadn't finished drinking the beds and my very first day in the first half hour were all.

14:25.60

Melanie

Did nice pictures and then I got a booking about half an hour after I listed the suite which is unusual and I wasn't quite ready I hadn't ironed the drapes I hadn't finished making the beds and my very first day in the first half an hour all of a sudden boom a booking.

14:41.50

wongga

Boom humble and um so I thought oh you know you just approach your picture and the next week you know people come flooding in flooding and build it new. Um, that was morelock than anything. My first guest was was needing uniquely because they other.

14:42.45

Melanie

And um, so I thought oh this is easy. Ah, you know you just put your picture and next thing you know people come flooding it flooding in build it. They will come um I think that was more luck than anything. My first guest was ah. Was needing a place immediately because their other um travel arrangements had changed or canceled. Um, so what happens is ah, an inquiry will come in over the app. It's almost like being paged because my phone will make a funny sound and next thing you know I start a conversation with the guest.

15:00.68

wongga

Traveler engines by team through cancel. Um, so what happens is ah anquiring will pull over the gap someone like being engaged because my phone will be burn down the next thing you know I start a conversation with the guest potentially guest sometimes they but automatically sometimes they won't ask a bunch questions first.

15:14.75

Melanie

Ah, potential guests sometimes they book automatically, sometimes they want to ask a bunch of questions first to see if your property is suitable for them. So you have a bit of a conversation with them if they decide to book your property. Um, all of a sudden your calendar will automatically blank during the time they want to stay and then.

15:20.55

wongga

Your property is feeable for them. Do you have a bit of a conversation with them if they decide to go your property. Um, all of your calendar will automatically automatically blank during the time they won be stay and and the next thing that happens is go up at your property you host them. They leave.

15:34.90

Melanie

The next thing that happens is they show up at your property you host them. They leave they give you a review and the process starts again. Okay so they I mean you have to go with Keys you have.

15:40.80

wongga

Give you a review and it start being okay so they come in they book. Um I mean do you have to go and deliver Keys Do you have to open it up. How much management is there on that side. Um I need stupid um eat blocks.

15:56.80

Melanie

Um, I used to have keyed locks when I first started because that's what the house had and I quickly learned that that is not the route to go because.

15:59.56

wongga

First started the house e and I quickly learned that it' not the road to go because as can compliment anytime the day or name they might have both for to digate 3 m but their flood might be delayed and then show up at the right another hazard apartment blocks rather than.

16:06.95

Melanie

Guests can come at any time of the day or night they might have booked for today at 3 p m but their flight might be delayed and they show up at midnight. Um, another hazard of having keyed locks rather than a keypad is I had a guest lose his keys. So.

16:18.92

wongga

Is I had a guest lose his key so when staying night he bed off in the morning and I got a phone call through my guest. He had lost his speech. Unfortunately he was quite well ineated by that time anyway. So I went down to desk with.

16:23.68

Melanie

Wednesday night at three o'clock in the morning I got a phone call from my guests saying he had lost his keys. Unfortunately, he was quite well ineborated by that time anyway. So I went down to rescue him with the keys and let him in I had to help him physically get into the house because.

16:38.29

wongga

And let it in my head to help you is if we get into house as and little bit of issue and he he me for my time down was very nice with him but when he reached it first pockete for some money out. Keep the heat. Of course it did. Of course it did was the story that.

16:42.31

Melanie

He had a little bit of an issue and he wanted to pay me for my time coming down which was very nice of him. But um, when he reached into his pocket for some money out came the key. So so there's all sorts of stories I mean super nice guy. He appreciated me coming to rescue him. But.

16:58.80

wongga

Night scal she didn't come to risk but you don't want to miss you guest at Bri Oclock in the morning you would best wanted to draw this so that's the first piece so we're talking what smart locks is that what it is or even just a conventional as.

17:01.20

Melanie

If you don't want to rescue your guest at three o'clock in the morning you would be best to have a keyed lock. That's that's the first piece of advice, smart locks or or even just a ah conventional old fashioned keypad lock just with a code so you don't have to be where oh.

17:17.56

wongga

And lockages with the codes. You don't have to be aware keeping care of keys people wouldn't forget and take the key with them and have to fill it back and that the keep locks had to be changed because I didn't know if the house is still secure most have a copy of that key so that would be my first piece of advice.

17:22.00

Melanie

Keeping care of keys people would forget and take the key with them and have to mail it back and then the the key locks had to be changed because I didn't know if the house is still secure because who else has a copy of that key so that would be my first piece of advice for a new.

17:37.48

wongga

Um, Sdr get rid of those raoff and then I mean are you able to or do you have to physically go down to the property to change the code in between guests or is that can that be done online. Some people have super you know more sophisticated.

17:38.43

Melanie

Um, Sdr owners get rid of those keys right? off the bat and then are you yeah to physically down to orient code. Yes, some people some people have super you know more sophisticated sophisticated locks where.

17:56.70

wongga

Loss where they can change from coming a phone remotely I'm not quite that oddly I'm going to check the property inhale be yess and check on the meaning process on the linen check Brandy dynamic. So I'm going there you pump so I just use.

17:57.48

Melanie

They can change them from their phone remotely. I'm not quite that automated because I'm going to check the property Anyhow between guests and ah check on the cleaning process check on the linens check for any damage. So I'm going there. Anyhow. So I just use a ah more low. Ah low tech lock because I find them more reliable in this climate and um and it's easy for easy for people to use I have some elderly clients. They may not have smartphones to get them into the property and things like that or anything to swipe I just.

18:14.98

wongga

More low low tech block because I find for live home climate and um and it's different can see for people to use I have some building with clients not have smart homes to get them into property things like that or anything to spoil I Just dont press.

18:33.68

Melanie

You know you press the 4 buttons you turn the knob and in you are so yeah, okay so let's fast forward. Well the guest has property or have had on different abuse. Obviously I sister company is nothing.

18:35.90

wongga

Um, you are yeah no sometimes mechanical is better. Okay, so let's fast forward. So the guest has been in the property you might have had to respond to different issues. Um, obviously my sister company is a property management company. So I know what midnight phone calls are like.

18:52.33

Melanie

I know what Nick also like but in our creek mentioned a shmo get village on this.

18:54.61

wongga

But in our pre-show you mentioned how much more vigilant you need to be on these calls because it is an SStr why don't you describe that? Well when you have long-term tenants. They have a bee keepeping shower or want take their hot water and you have a relationship with them. You usually have hours respond.

19:00.35

Melanie

Well when you have a long-term tenant and they have a leaky shower or they can't get hot water and you have a relationship with them. You usually have hours or days to respond to something you know my stove's not working right? Okay well I'll be there Wednesday at two o'clock

19:14.80

wongga

You know my skill is not working I to you all of the eventss at two oclock if your still doesn' not work properlyfully in theist or minute to respond you don't have powerless remains um the quick that you're small or corrective all of them forward likely to have a quick review and your business asks them look depends on.

19:18.35

Melanie

If your stove is not working properly in an str you have minutes to respond. You don't have hours or days. Um the quicker you respond correct the problem the more likelihood you have a good review and your business absolutely depends on good reviews. So anything you can do to.

19:33.56

wongga

Reviews. So can you can fan to correct or keep stay going moving. You have to do it if you have to immediately two o'clock in the morning you can't even on the summer when you out I don't need grunch. It doesn't matter. You have fallen immediately to crush.

19:37.16

Melanie

Correct or keep the stay going smoothly. You have to do it and you have to do it immediately. It can be two o'clock in the morning it can be noon on the Sunday when you're out with your family for brunch. It doesn't matter. You have to respond immediately. Ah, to their question on the app and you have to respond immediately in person if it's if it's warranted. Um, you are connected to that Sdr. Um, your phone is your embilical cord to that sdr and it has to be on 24 hours a day.

19:52.45

wongga

Um, the app and you have you're spoken the media person if it's if it's warranted. Um, you are link to that str phone is your Ku report to that Sdr and you it has to be on 25 hours a day. There's no break from this.

20:09.12

Melanie

There's no break from SStr if you want to go on a holiday you shut it down right? Okay I mean or put somebody else in charge. No of course have your enlighten I mean if you can imagine some of your issues you have to.

20:10.84

wongga

He want? yeah right? Okay I mean but no of course yeah, that's so that's very enlightening. Um I mean what happens if you can't take care of it I mean air conditioning issues I can imagine in the heat of summer here. No heat issues. Um.

20:28.80

Melanie

Comp the stay put them in alternate location. Um, you know there was a plumbing issue at my property once during a stay I had to put them in a hotel at the last minute one time it had the alarm system going off on its own every 20 minutes chirping um

20:29.45

wongga

An ultimate location. Um, you know there was a fundinging issue that months duringia I had been in a hotel every one tonight I got their alarm system going on coming zone every 14 minutes it's drpping um I would have smashed the alarm off with all of the.

20:46.51

Melanie

I would have smashed the alarm off the wall but my husband assured me that that's not going to make it stop chirping because it will still do that. So I I comped that night they stayed and put up with the noise and I gave them a free night.

20:49.40

wongga

But let's comp make it stop chirping because it will still do that. So I I I comped that night in stay in correct with noise and was in my friend I I had it fixed by the next morning but I gave them options people stay in a fancy hotel and would take instead.

21:00.94

Melanie

I had it fixed by the next morning but I gave them the option to go stay in a fancy hotel in Winnipeg instead to get away from the noise they chose they opted and that would be at my treat.

21:07.69

wongga

From noises. They chose to be opted to the and that would be at front street. They opted staying where they were because they're their who was all there and everything we screening who his one decided just stay there but I wouldn't put in any hotel and for the night just to them.

21:13.63

Melanie

Ah, they opted to stay where they were because their their food was all unpacked there and everything and their kids were sleeping through the noise so they decided to stay there but I would have put them in any hotel and win a peg for the night just to keep them comfortable and and happy in my out of my own pocket right.

21:26.96

wongga

Happy Wow in my article right? right? No no of course so I mean.

21:32.79

Melanie

Negating any profit on that stay no of course so my business reviews and I know these those reviews are vital um you have to have you know.

21:38.67

wongga

My business most businesses go you know on Google reviews and things like that I know these apps have reviews. How important are those reviews those reviews with bun um apps and you know nearly all 5 but 5 staff start seeing which.

21:51.91

Melanie

Nearly all 5 out of 5 so 5 star stays which a lot of people think that's a perfect score. That's the minimum score like perfection is the minimum score. It is very high pressure like out of a hundred stays.

21:57.26

wongga

Lot of people think that's appropriate for that's the minimums or like perfection is the minimums or it is every high wow. Okay, so got of hundred stayings I have no in a store less than 5 but of months satisfy.

22:10.80

Melanie

I have 2 guests who were less than five out of 5 so satisfied for example of the ratio and I mean I still lose sleep over those two I had 1 3 out of 5 and one four out of 5 in 100 stays the rest are all 5 out of 5 So that's the kind of pressure you have to put.

22:15.36

wongga

For example of the range more and I mean I still only over those two I had oneified rattified in a hundred spacere but 5 so that's what you have put on your still as smart to keep these people.

22:29.95

Melanie

On yourself as an sdr owner to keep these people giving you the minimum score which is which is 100% because it will be absolutely absolutely very competitive. Yes.

22:33.97

wongga

Giving the minimum 4 which is perfect which is 100% because it will affect future stays in future bookings. Absolutely so it's very competitive then yes and there is 2 uncusip for it a five and a five that's not even anything your control which is a ah hard.

22:44.94

Melanie

And the other thing is too a lot of times when you get a 4 out of 5 or 3 out of 5 It's not even anything in your control which is a hard hard thing to get your head around like the one 3 out of 5 stay. Um the cus the guest ordered takeout food and it came cold.

22:53.32

wongga

Hard thing to get your head around like the one that applies to make um us the best ordered takeout food and it's cold and all of a sudden because I don't know perhaps chocolate where from I don't open the deliver Sarah that brought with food but I got to.

23:03.49

Melanie

And all of a sudden I got a 3 out of 5 I don't own the restaurant where the food came from I don't own the delivery service that brought the food but I got a 3 at a 5 on location because the delivery driver couldn't find the house and the food ended up being cold and all of a sudden.

23:12.83

wongga

On vacation because the delivery driver couldn't find the house who ended up cold and all of a sudden I get a 3 out of 5 because they weren't satisfied stay nothing that I did nothing to do with like I thought as popular the Marie driver that has to product.

23:20.69

Melanie

I get a 3 out of 5 because they weren't satisfied with their stay nothing that I did nothing to do with like I have no control over the restaurant or the delivery driver but I still got a 3 out of 5 was mind blowing. Yeah um factor.

23:32.25

wongga

Wow wow mind blowing? Yeah um, how much how much factor does location play into the success of an s tr I mean I wouldn't I wouldn't categorize Winnipeg as a vacation destination. Do you still? do you think people can still be successful here in Winnipeg. They can be absolutely.

23:39.59

Melanie

Year It's I wouldn't I wouldn Categoriphze what.

23:49.61

Melanie

They can be absolutely absolutely. They can be successful in Sdr and Winnipeg. Um, there are a lot of businesses sending employees. There's a lot of people who used to be from Winnipeg coming in to see family in all neighborhoods.

23:51.20

wongga

Successful in Sdr and o um there are a lot of sending employees. There's a lot of people who used it from one. They to see family in all neighborhoods there are that are moreopulate than others that they're located in here something.

24:05.53

Melanie

There are some that are more popular than others if they're located near something like if they're located near an attraction or they're located near a good bus route or you know located close enough to the downtown to be quiet, but still very accessible to say the convention center or things like that. So.

24:11.40

wongga

Like if they're located near in the tra they're goingnna be near us route or you know located close enough to the downtown to be quiet to go very successful who's in convention center or said that so yes Pr are popular in all neighborhoods. But if you get.

24:25.49

Melanie

Yes, SStrs are popular in all neighborhoods. But if you get too far into the outskirts of Winnipeg then probably the popularity drops. Okay, okay, that's good I mean said make your whole.

24:29.84

wongga

Far and posters of when and probably need popularity. Okay, okay, that's good. Um I mean for what you had said a few minutes ago it's not only about vacation rentals right? It's all about the need and there's a whole different subset of people that might need to stay in these properties.

24:44.42

Melanie

And there's a whole different stuff.

24:49.47

Melanie

For example, the RiverviewHealthCenter is the biggest palliative care and stroke recovery um rehab facility probably in the prairie provinces. There are a lot of short-term rentals around that that location.

24:49.57

wongga

For example, the Griy Health Center is the biggest pride of care. Um, stroke recovery. Um, we have facility probably endpi provinces. There are a lot of shortterm red post around that brought that location and the family.

25:06.62

Melanie

And these are families coming in for weeks or months because of family members either in treatment or in or in palliative care. They don't know how long they're going to stay. They come with their dog. They come with their children. They come with their grandparent. Um, they live there for.

25:08.74

wongga

For weeks or months because the family members with given pregnant or or child care on the how long their stay to come care your so youly comfortable grandparent. Um, they live there. We were an indefinite. Um, that's not really a vacation. But.

25:24.66

Melanie

An indefinite amount of time. That's not really a vacation but that's what these houses serve. They also serve our northern community friends because they travel in a multi-generational unit and they want to cook traditional food which I don't think we have a.

25:28.87

wongga

That's what houses is third they also serve for an or many friend as we travel and will keep their and want to come traditional phone which I don't have a indigenous restaurant in with they one of my guests.

25:43.14

Melanie

Ah, indigenous restaurant in Winnipeg one of my guests for example, will bake will bake her own bannock every morning for breakfast for the family just like they do at home. You can't really do that in a hotel so they serve them. They serve the people that travel with pets um hotels.

25:48.25

wongga

Will be her everything presents for the memory just like they do that home. They can do that in the hotel so they serve them. They serve the people that travel with pets um hotels some of them do make pets but just have to have on a lesh which is that they can handle.

26:02.93

Melanie

Some of them do take pets but you have to have them a leash which is understandable but some of my clients who come for cancer care treatment are too weak to walk their dog so they just let it out in my yard and um, they they're not physically capable of walking the dog on a leash but they do like to have it there for.

26:08.11

wongga

Some of my clients for cancer care are to walk their dog so they just let it down in my daughter and they're not physical capable know that they do love to have that day is more um for comfort.

26:22.85

Melanie

Um, for comfort. Yeah no I I.

26:24.90

wongga

Yeah, no I think it's ah, kind of opening up my eyes and certainly the eyes of the audience that you know it's not like you set up both vacations I mean that emotional component that you're helping somebody when they're in need visiting Sick relatives and things like that. That's very it's very rewarding on its own.

26:28.80

Melanie

That you know it is not a publiccation inside. When they're visiting states that's very reward. It is another thing I do a lot of is newcomers so they stay for you know sometimes two months or something and then they move on to.

26:43.72

wongga

Right for all of comers. So for you know something two months or something and offer to um, permanent policy and somebody's long care rent or they buy a house or whatnot. But these are that.

26:54.15

Melanie

Ah, permanent housing in somebody's long-term rental or they buy a house or whatnot. But these are people that need a little bit of orienting to Winnipeg so I can tell them where to get their dry cleaning done I can tell them where to go for groceries or what a good restaurant is.

27:01.85

wongga

Yeah, little is face so I can tell them where to get graph click done I can tell them where go for groceries or what the restaurant is I can also give them a reference So when they want stay in one to their properties. They they get a reference on me as their land.

27:12.74

Melanie

I can also give them a reference so when they want to come stay in one of your properties. Um, they they get a reference from me as their landlord you don't really get a reference from a hotel if you're looking for a permanent apartment in Winnipeg right? there? Okay so I think we just have.

27:21.37

wongga

Really get reference I'm a home hotel if you're looking for apartment right? Very true. Okay, so I think I think we've established that there's a thriving community here for Str um, there's a lot of people that would definitely turn it into you know, part of their business models.

27:32.70

Melanie

Thriving here for them tomorrow.

27:36.73

Melanie

To further the business models. 1 of the reasons 1

27:40.64

wongga

1 of the reasons I brought you on the show today was because at the least at the time of this recording. Um sdr business owners are facing a crisis in our city. So why don't you outline outline for us what the current issue is that's happening and then we can kind of discuss the different options for about 2 years

27:44.80

Melanie

Um, Sdr is poem crisis. So what are you apply for us with issues that happening.

27:58.58

Melanie

For about 2 years now um our city council and the sdr owners have been kind of at odds with each other because um, there had been some neighborhood complaints about.

28:00.25

wongga

Um, our city council and care owners have been kind of at odds with each other because um, there have been some neighbor complaints about not in on the backyard. You don't want this.

28:14.28

Melanie

Not in my backyard I don't want this entity to exist near me. Um I Want to know my neighbors I don't want people coming and going and um, the hotel industry is heavy into it saying this shouldn't exist because people should stay in hotels. Only.

28:18.27

wongga

Entity to exist that you me, um I want to know my papers I don't want people company and boarding and um, the hotel is that being exist because people should stay in whole hill slowly when they come to birthtake they take places theyre in a month

28:32.88

Melanie

When they come to Winnipeg. They're taking away. They're eating our lunch. They're taking away our paycheck. We've invested into hotels so they should stay there so it's a multifaceted issue. Um, it's kind of between the str owners and the neighborhood between the hotel industry and the sd.

28:37.70

wongga

Where paycheck we invested in hotels so that you stay there for a multifaceted issue. Um, it's been kind of between as care owners and neighborhood between hotel industry as Sdr owners um see win it think kind.

28:51.71

Melanie

As Sdr owners um the city of Winnipeg is kind of trying to play referee between those 3 interest groups. Um, and it's kind of gone back and forth and back and forth for a few years and just now a week ago. There were some very.

28:55.81

wongga

To play with a degree which points 3 into this groups and it's kind of gone back and forth and back and forth for a few years and just now a week ago. There was some very streaming harding ru used as a proposed.

29:10.47

Melanie

Extremely harsh regulation introduced as a proposed bylaw which would ban nearly all of the sdrs in Winnipeg negating all the good things that they're doing for the community and for people staying in hospital and people coming to work and people coming with their pet et cetera.

29:15.20

wongga

Um, which would bear nearly all of these terms went to negating all the good that they're doing sort cancer people staying hospital and people coming to work and coming with their pet and Cetera The just want wash the entire thinking I don't know if that was.

29:30.44

Melanie

And just wanting to squash the entire thing I don't know if that was City Council's intent I think probably they misunderstood what exactly sdrs bring to the tourism table as well as the community. Um, then a week went by and there was some dialogue.

29:35.80

wongga

Council's intent I think probably it's understood what exactly Asds bring to the tourism table as well as um, then a week went by was some dialogue between the City Council Andpssdr owners.

29:50.33

Melanie

Between ah City council and the sdr owners and I'm sure the hotel industry and neighborhood groups were weighing in as well Now today there's been an improvement to these proposed bylaws. It's been a big step forward.

29:55.40

wongga

I'm sure the hotel street and neighborhood could groups were waking it as well now maybe there's been an improvement to these proposed bylaws and a step forward. Um, there's a long way to go look forward to the Sdr community being involved in the.

30:08.30

Melanie

Um, but there's a long way to go and I look forward to the Sdr community being involved in the discussion finally and I think the Sdr community has finally earned a seat at the table in these discussions. So why could you.

30:14.76

wongga

Finally, and earn I think the sd companies finally arent going to see it table in discussion. So why don't you break it down for us. What what were the main issues and what are they proposing? Okay, a week ago um after had been done by us.

30:28.17

Melanie

Okay, a week ago um after a study was done I city of winnipeg last summer and but residents and str owners and anyone in Winnipeg was ah given the opportunity to fill out a survey.

30:34.10

wongga

And if everybody residents and if their owner is inform who given the opportunity to they are about stu or what do you think of the your neighborhood. What do you think of runninging one where you know what should lower What should be allowed and submit the human.

30:43.27

Melanie

About Sdr what do you think of having it in your neighborhood. What do you think of running one where you know what should be allowed. What shouldn't be allowed and so they did this huge study public engagement study and the results came in ah last week and the results said.

30:53.58

wongga

Mean public engagement stepping and the result in um, last week and results said that there's not a problem or certain with sdr and when however, the City council went super strict.

31:03.14

Melanie

That there's not a huge problem or concern with Sdr in Winnipeg. However, ah the city council went super strict on the recommendations based on the report which didn't really match with the data their own data that they collected.

31:12.92

wongga

The recommendations based on the report which did really match with whether they your own data that they collect the city. What it being said, we're Goingnna have only primary residents strs which because your scare that you police or you go to play.

31:20.76

Melanie

The city of Winnipeg said we're going to have only primary residents strss which means your spare bedroom your basement or you go to the lake and you rent out your entire home. Um, but they're going to and you're also going to allow 1

31:32.77

wongga

Rent out here. Try our home but going to and they're also going to allow on non-p primarymary Withs Sdr which you could have one home that you rent out or parts it and maybe one on ago.

31:40.60

Melanie

Non-primary residence sdr which means you could have your own home that you rent out or parts of it and maybe 1 condo downtown that you rent out as well now the problem. The main problem was they did not allow any.

31:51.76

wongga

Umtown the immigrant group as well Now the problem in it. Big problem was it did not allow s sprss that weren't your primary residents. So no invests in all iwahi resident area or in on resident.

32:00.70

Melanie

And strs that weren't your primary residents. So no investment sdrss in a r one residential area or an r 2 residential area and r one r two is single family home or duplex. Um.

32:11.10

wongga

Area in our 1 art profoundly called request. Um, so basically have any s unless probably in a condo as they were going to allow a multifamily sdrs but no houses and want to.

32:16.93

Melanie

So basically you couldn't have any strs anyway, unless you had them in a downtown condo because they were going to allow ah multifamily sdrs but no houses. Um and not in a residential area so about so 80%

32:30.83

wongga

Initial carrys about 80% of the sdr commission annual media if that filelaw had gone through the way or it was just screwed as Toronto which has been our spot in ep yard of capital because toronto.

32:35.48

Melanie

Of the sdrs would have been shut down immediately if that bylaw had gone through the way it was worded. It was just as strict as Toronto which has been a sour spot in str in Canada because Toronto and nearly shut down sdr a few years ago.

32:51.25

wongga

Near roep long a few years ago there's still some leak options some ah some Sdr type popularment something restrictive regulation and aid was trying to here now as of day after.

32:54.23

Melanie

And there's still some legal challenges and some ah some sdrs went under in Toronto based on the restrictive regulation and Winnipeg was trying to do the same thing here now as of today after much discussion over the last week and a petition.

33:10.81

wongga

Muchpe over the last piece and a participant that rericulated now has hundred plus names on it and it's broken incrementally the minute when a minute is spoke and said enough overregulating. So.

33:14.24

Melanie

We circulated with which now has 1600 plus names on it and it's growing incrementally by the minute um winnipeg has spoken and said enough overregulating. So ah, we're very relieved here that now you can have 3

33:29.60

wongga

We're very really here that now have 3 non- primaryary risks to the arts and they currently in risk in residential area which is which is huge but the problem with that I see is this.

33:34.55

Melanie

Non-primary residents sdrs and they can be ah in our residential in a residential area which is which is huge but the problem with that that I see is it's grandfathered in so all of these listeners that you have here today that.

33:48.50

wongga

Grandfather in so all of these spirits that we have here today that don't have an to or yet then would like to have month not they would have had own them as a state. So um, that's to lead the not your sdr.

33:53.87

Melanie

Don't have an str yet and would like to have one cannot they would have had to own them as of today. So um, that's to limit the number of strs available in Winnipeg. But the problem with that that I see is it builds in.

34:06.90

wongga

In but the problem with that that I see to build in obsolescence I'm 51 year old some of my cohorts or hinders students some are in their 20 s but some of them are in their let's say they retire or decide to going through different distance.

34:12.31

Melanie

Obsolescence I'm 51 years old some of my cohorts are in their sixty s some are in their 20 s but some of them are in their sixty s let's say they retire or decide to go into a different business or they move away that unit Sdr unit is lost.

34:26.81

wongga

They avoided that unit FSpr unit is lost so it's no longer offered to people visiting the public so within a decade a lot of those current s strsrs will have disol and there's nothing to replace them with so that is as pain because.

34:31.91

Melanie

So it's no longer offered to people visiting Winnipeg so within a decade a lot of those current sdrs will have dissolved and there's nothing to replace them with so that is a shame because it's a valuable service for Winnipeg.

34:46.42

wongga

Valuable service for we pay is's generating it will generate revenue licensed program as well as the 5% proposed accommodation tax architects through accommodate facts or at one point 3 year one foot

34:48.60

Melanie

It's generating huge it will generate huge revenue in the licensing program as well as the 5% proposed accommodation tax our projections for the accommodation tax are I think it's one point 3 or one point six million I don't have my notes in front of me. But.

35:05.19

wongga

And don't have a cost that its those are million dollars there's a lot that 3 year 1 points doing could do to help with a huge deficit or fix plot holeles were put into ah such these reportable positive.

35:07.70

Melanie

It's over a million dollars anyways there's a lot that 1.3 or one point six million could do to help ah Winnipeg with their huge deficit or fix a few poth holes or put into ah subsidies for affordable housing another ah issue.

35:25.70

wongga

Another with Cr that you know uses is that a shame on nominatlineator commits for baring up all Theselos So there become affordical frozen for people to live in. But if you look for the list that are available local. Um, we think theyre bely have.

35:27.30

Melanie

Ah, with sdr that the opposition uses is that shame on Melanie and her friends for buying up all these houses and there's no affordable housing for people to live in. But if you look over the listings that are available locally on the on the airbnb app if I look at them.

35:44.41

wongga

If I look at them as an investor or as someone who wants to interpret. So if you skip through them you you'll see that most of them would rent and firm furnish at free $2000 month higher maybe eight hundred acre turn it out and higher.

35:45.81

Melanie

As an investor or as even as someone who wants to do long-term rental if you skim through them. You'll see that most of them would rent even unfurnished at say $2000 a month and higher maybe 18 or 15 or $1800 a month and higher I did a calculation.

36:03.81

wongga

Ah, did a document based on on days or April of was fourteen eight dollars eight cents an hour and let's hear how worked 40 hours and as first inmate guidelines we' able to spend and that their permit income on the accommodation.

36:05.54

Melanie

Based on the new minimum wage for April of 2023 which is $14 and fifteen cents an hour and let's say someone worked 40 hours a week and as per cmhc guidelines they were able to spend 30% of their earned income on accommodation that gives them an apartment for. So.

36:23.15

wongga

That gives apartment under the hundred developed unurished so none of the the statements they want to make for Eor would copy the close number where they meet 2 3 4 9 fault now. So if you set down the entire. Um.

36:25.16

Melanie

Under $700 a month unfurnished so none of the listings in Winnipeg for Sdr would come even close to that number they read 2 3 4 times that amount. So if you shut down the entire ah sdr.

36:42.75

wongga

Community You still have both. Okay, so let let me summarize that if I can so City council is proposing or had proposed some changes I mean even before that I think.

36:43.59

Melanie

Community in Winnipeg, you still have an affordable housing problem. Okay so let summarize? Yeah so city council most I mean even I think join or reaction.

36:59.20

wongga

The message or the the overreaction here is we're talking about what partying and and people there's a negative connotation about strs in a neighborhood and you've got all these people coming and going and doing damage and you know being inebriated and things like that that is being commonce. It is.

37:02.74

Melanie

Home like and will not. There's a negative cost or or.

37:11.83

Melanie

Going? um and being de breathed that is a common misconception and it is true of some operators I mean in any industry you have the cream of the crop. You have the average. Ah.

37:18.93

wongga

Some operators I mean in stream to have the cream of the crow you have the average um the average operator operator can compar that up and licensing gray lift that all water would curb the bad operators and.

37:26.36

Melanie

And the average operator and then you have a few bad apples and licensing and regulation which I'm all for would curb the bad operators and just leave ah the ambassadors to win a pig like a lot of the people who presented at council would.

37:38.62

wongga

The adpa to make but for a lot of who presented at council with you know with that employee there the the ones that in a problem there are are not to you don't see them talking council and you don't them on podcast campus. We don't see them.

37:44.52

Melanie

You know would be that category The the ones that have been a problem and there are some I'm not denying that you don't see them talking to council and engaging. You don't see them on this podcast. You don't see them um, coming up with solutions on how neighborhoods can be safe and how neighborhoods can be comfortable.

37:57.67

wongga

Um, coming up with solutions on how neighborhoods can be seen and how neighborhoodhoods would be comfortable. Of course you can't take up all the park in the stream and and expect your nigres you have about it. Of course you can't put 6 people in a bit in your tragic.

38:04.42

Melanie

Of course you can't take up all the parking on the street and and expect your neighbors to be happy about it. Of course you can't put 6 people in a bedroom and fill up your trash cans and the neighbor's trash cans and have ten ten parking spots removed from the street parking. Of course you can't do that.

38:16.42

wongga

You thousand attempt ten 10 partners blocks for new from the speed parking. Of course you can't do that but license which will will clean up that out or leave the rest you will that? Okay, so I mean.

38:24.21

Melanie

But licensing and regulation will ah will clean up that element and leave the rest of us to do what we do best? Okay so I mean you mentioned responsible kind of all.

38:34.21

wongga

You mentioned Toronto um I'm kind of involved in the long-term political game here. You know with minister levels and things like that and I I know that government usually follows other cities. What what are some of the other successful models that you know that would give a healthy sdr community that we can emulate the most.

38:40.72

Melanie

I Know that government equally all those other or some of the.

38:50.42

Melanie

Beautiful. The most the most successful model that I've seen um and I looked at a hundred cities both Canada us and Europe I read their bylaws inside and out and Regina is on the right track like Regina has workable fair.

38:53.92

wongga

Model christve seen um, look at a hundred species of Canada andmpressed europe I read I love 7 o and Regina is on the right now like Regina has workable their common and rules. Um, one your.

39:09.56

Melanie

Common sense rules. Um and 1 year into their ah licensing regime I was able to receive a report from Regina City Council public service department saying that everything is going well no change is planned which is huge Calgary.

39:13.86

wongga

Their all licensed I was received by report currently Justice council customer department saying that everything Well Jesus plant which is calvary is another that gets tographically and.

39:29.30

Melanie

Is another city that's sdr friendly and isn't has done a licensing and regulation regime and did not come down as hard as Toronto and Winnipeg tried to emulate um and did did very well so calgary regina.

39:32.95

wongga

Has done the licensing and un repeat and did not come down as hard as counselful and we traffic to humility. Um and did did very well so calgary Reggina There are these that regulate without.

39:48.42

Melanie

There are cities that can regulate without squashing an entire industry and putting 2000 winnipeggers out of work. The reason I say 2000 is each sdr is going to have a cleaning person at least one I have 3 part time people they're going to have probably snow clearing.

39:52.11

wongga

Washing an entire industry and putting 2000 indicators out water. The reason I say that is each as togars people have a thinning person at least one I have park my twooldt they're Goingnna have the snow quary contracts. They're probably asable. It's for drinkly.

40:07.80

Melanie

Contracts they're probably going to have a landscaper doing the yard work and watering the flowers and whatnot some of them have a property manager all of these people could be out of work in 1 fell swoop. Um, a lot of the people that are employed in the cleaning. Especially.

40:11.67

wongga

For hours. So we're gonna have a property All of these people could be out of work or else. Um a lot of the people that are especially are the work Poor Their're single moms their newcomers Their you don't speak slow enough to have.

40:25.00

Melanie

Are the working poor. They're single moms. They're newcomers. They're they don't speak English Well enough to have a job in a restaurant for example, but they can come and clean, no problem. Um I also have people that cannot work a regular conventional job.

40:31.50

wongga

In a rest box and I hope that it becomesal problem um has have people that cannot learn Ra the Dialogue um to either or or menable a disability but they has to to the course.

40:41.57

Melanie

Um, due to either physical or or or mental ah disability but they can absolutely do ah cleaning or snow shoveling or that kind of thing. Um I also have one um, ah sdr owner or a few actually sdr owners in our organization.

40:50.91

wongga

Require that I also have one um sdr open reserve who actually e are organizing that. Ah 1 of them is a retired college and so young Repaireds he can so what he did this.

41:01.44

Melanie

That ah, one of them is a retired ah police officer young but retired due to ptsd he can so what he did is he took his his insurance payout from a job related issue. Ah that caused the Ptsd took his insurance payout and he bought 4 houses.

41:10.72

wongga

Is his insurance pay from job review to also is teach his church house and used that is install he matters poorhouse hes and those hes he takes care of the monarch hes through hip needss.

41:20.76

Melanie

And he uses that as his job he manages the 4 houses he goes and does the maintenance he takes care of the laundry. He takes care of the bookings so he can be productive and supplement his family's income and have his own business. He he can't work a regular 8 hour job

41:30.28

wongga

So he can be productive and supplement his family's income and have his own business. You think that work 8 hours of five days or school. You know a few hours of what we are yes, are it gets out of the house.

41:40.49

Melanie

Five days a week but he can go you know a few hours a day and keep up with the work of the sdr and um, it gets him out of the house to talk to the guests and um and be productive and and and okay so um, any council. Okay.

41:50.20

wongga

To talk to the yes and and be productive. Okay, so um, City council here. We're talking about a crisis you mentioned grandfathering. Um, how are these things up in the air right now are there' still discussions. What can we do? What can the audience do to get behind you.

42:00.16

Melanie

You mentioned oh are these things up in the air right now discussion. What can we do with the audience. There are discussions ongoing this afternoon. We find out whether they're going to vote on these um on these proposed bylaws.

42:10.20

wongga

There are discussion ongoing this afternoon find out hope leaves um on these post file ones or sended back to the planning department or discussion. What the audience do help is call their challenge.

42:19.59

Melanie

Or if they're going to send it back to the planning department for more discussion. What the audience could do to help is call your city Councilor write to your city Councilor directly um in an email or write to all the counselors. Let them know your thoughts on this.

42:29.47

wongga

Right? Your directly getting email over all councilors like who your thoughts thiss sign our patient believe a comment on our petition just taking noise. Lots of it. Okay, Wow um I was going to ask because really this is um.

42:36.80

Melanie

Sign our petition leave a comment on our on our petition just make noise and lots of it. Okay, well um, what was gonna happen really negative cut.

42:49.44

wongga

The negative connotations. What do you think some of the things that our industry can do to Dispel the negative connotations about strs. Well there were a lot things of context and it's all, um and after years have obvious I think this is what we do is what we are.

42:54.17

Melanie

Yeah, well there were a lot of negative connotations even at city hall. Um, and after 2 years of dialogue explaining this is what we do. This is who we are. This is how we operate this is who we benefit. This is why? um.

43:07.42

wongga

This is how we are school events. This is why? um we exist that doesn't belong and they don't need to do that at all like I have you can do that in the number here you are own fit. Um for any.

43:12.84

Melanie

We exist that does a lot and you don't need to do that at City Hall like I have been you can do that just within the neighborhood. Your sdr is located within um for in for example in my neighborhood I've met all the neighbors they have my cell phone number.

43:28.18

wongga

Ia The called Bes have been so thing know water with their clothes so they don't have to speculatly their bodies Partisan driveway who are these people are are they need know that there permanently. Um I have I have a few neighbors who are a little bit more.

43:31.36

Melanie

They know what I'm doing with the house so they don't have to speculate out the window. Why is there different cars in the driveway all the time who are these people that are coming are they going to live there permanently? Um I have I have a few neighbors who are a little bit more wary of Sdr's and I tell them hey guess what this week

43:45.84

wongga

Waryrss and i' welcome hey gets part week for the next ten days I have a little real team coming from their years and they have four pi and sheons. It's almost one once each through them. They're here based.

43:49.83

Melanie

For the next ten days I have a volleyball team coming from ah Regina they're teenagers and they have 4 players and three shepperones. So it's almost one to 1 so you shouldn't have any issue they're here for ten days and she's like oh thanks.

44:04.80

wongga

And then oh this family is brown ironly they're are in the passing of their grandmother so they will um, having you know family Always do what it like that to when they're not partying or aating um morning we'll just.

44:05.87

Melanie

And then oh this family's from Ireland they are here to mourn the passing of their grandmother so they will be um, having you know family members come and go with food and things like that for them. They are not partying. They are actually um. Morning. So just so they know what's going on there and who's coming there and why are they coming there I don't give a lot of information about the guest um in order for privacy reasons but some neighbors want to know some don't want to know they just like to be included in the conversation. Don't hide what you're doing from your neighbors.

44:23.00

wongga

Know what's putting on there if who's coming there and what I think going there I don't give a lot of information about the s in order for Fribis disease but someday group want to know some or and all they just like to be included in the conversation. Don't I neighbors some my paper.

44:41.24

Melanie

Some some of my neighbors are actually free unpaid security for my strs when they're empty I had one neighbor I had 1 guest whose father and brother were both in the and 2 brothers I should say we're both in the police force. So one day at noon I guess she invited her 2 brothers.

44:42.50

wongga

So actually free extremely for my asbrss with an mp I had 1 paper I had one that whos father other both and 2 brothers considerable this force so one that I guess he invited brothers over for months. Wallsh who was.

44:59.91

Melanie

Over for lunch while she was while she was staying there and all of a sudden 2 police cars show up at my house. So my neighbor across the back lane is on the phone to me in second saying oh my gosh. There's 2 police cars at your house and I thought oh no two. What's the heck's going on so I call.

45:02.15

wongga

While she's staying there and also 2 police star. She Chicago from helps so not her obviously faculty is on and 17 oh my gosh complete cars at your help. But oh nothing 2 What the hecks were not I home and said oh my brothers no hunt.

45:17.90

Melanie

And the lady said oh my brothers are over for lunch. Ah so it's not actually a work related call. They're there for soup and sandwich. Okay I'll let my neighbor know so but say something bad was going on I would be grateful to that neighbor for keeping an eagle eye out. You know, no.

45:21.20

wongga

Um, called their complete and I okay I'll let my people know so but saying something bad was going on I would be grateful to that neighbor at Eagle Ohio yeah no I think um.

45:36.95

Melanie

You know I've learned like things broadcast and clear both existing author of you usevolving business Your're leading glance out, you kind to speak.

45:38.56

wongga

You know I've learned tons during this podcast and I think our listeners both existing operators and those who are wanting to get into the business you're leading by example with your advocacy but also as as an operator I mean you're you're running a business you're setting proper expectations with the community.

45:50.73

Melanie

Is that you're setting the community and your community is which is what you need, you can't be a hands-off landlord in Sdr with the guest or or the neighbors.

45:55.79

wongga

And you're communicating which is which is what you need to be doing you care the hands off landlord as or guest order for the beakers. Get it all contributd. There was a primary river kind for most on Sdr google there was a meeting at the.

46:05.91

Melanie

Get involved in community meetings. There was ah a crime related meeting in River Heights where most of my sdrs are located. There was a meeting at the crescent wood community club about crime in the neighborhood you attend that meeting. Um, if they're having a block party you attend that block party be seen.

46:15.55

wongga

What community on the level of crime could you attend that meeting. Um, they're after the block rate return that block be these steam as asza construction time is so driven and one day the all back of school in like compet.

46:24.26

Melanie

Um, my husband has ah a construction business. So we happen to have heavy equipment and one day the whole back lane got snowed in deep like two feet deep and we called the city and the city would be a while. Um, so my husband cleared the whole back lane of our street himself.

46:34.82

wongga

And and call this be would be a while um, have fear to pull back our student him dollar. So of course that goes long weight come up with ease become things we they just keep us in mind rural and take we care about who care about county your work.

46:42.79

Melanie

So of course that goes a long way. People come out with cookies. They come out with thanks and we say just keep us in mind you know mm properties winnipeg we care about this street. We care about you now you can go to work without any issue because we cleared the back lane for you where it went a long way. Pr.

46:53.78

wongga

Their Catholic where we the hall point or we did it want our guest. We to be throw. We get to tomorrow property so that would for place to happen but it went home way for the neighbors to say things you know what? oh you're doing. It's scary.

46:58.56

Melanie

We did it because we didn't want our guest waiting through two feet of snow to get to our property because that would be a bad review looking for a place to happen but it went a long way for the neighbors to say thanks you know? And oh you're doing good things here. We all of a sudden we belong there. Love it.

47:12.50

wongga

We are I love it I Love it. Okay, so before we wrap up I ask every guest this question and I'd love to hear what you have to say so this is the investing to win podcast. How do you Define success and what does winning look like for you. How do I find absolutely.

47:16.11

Melanie

So before we wrap up I ask so this is the men I Define What does me? How do I personally define success being able to.

47:32.29

wongga

To make my own decision out having to worry about influence. Um, that's subject of it. So boy this know control my own time being able to control my own money and be being able to set my level. That's best to be Im not right there yet.

47:33.30

Melanie

Make my own decisions without having to worry about influence. Um, that's the whole purpose of of being self-employed is be able to control my own time being able to control my own money and being being able to set my own income level. That's success to me I'm not quite there yet.

47:52.28

wongga

Because I have couple little um municipal hurdles overcome yes um, a before covid works transportation project I was about two months away being fully free of pain and and step for my well.

47:52.77

Melanie

Because I have a couple little um municipal ah hurdles to overcome but um before covid and before this municipal issue cropped up I was about two months away from being completely free of any employment commitment except for my own. I wish just more been great. I loved thank you my being ah all ask with. We're ontain. Thank you very much all right? Thank you.

48:12.50

wongga

I wish you best of luck this has been great hanging out with you and I'd love to thank you on behalf of the podcast and our listeners for for attending today. Thank you all right? take care.